08/25/2026
🚨🚨 ANOTHER SHORT-PAY WIN! 🚨🚨
Another example of why policyholders need to understand their rights!
Our customer owned a 2021 Honda CR-V Touring with 40,341 miles when it was involved in an accident.
Liberty Mutual paid only $8,634.62 toward the repairs, while the collision shop’s final bill totaled $14,915.94. That left our customer facing a $6,281.32 repair shortfall.
That is unacceptable!
We explained how the appraisal clause works when a policyholder disagrees with the insurance company’s repair valuation. Our customer exercised his rights under the policy and retained Collision Safety Consultants to represent him during the appraisal process.
We rolled up our sleeves and got to work!
After negotiating directly with Liberty Mutual’s appointed appraiser, we reached the following result:
✅ Liberty Mutual’s Original Payment: $8,634.62
✅ Collision Shop’s Final Bill: $14,915.94
✅ Final Repair Settlement: $13,537.97
✅ Additional Recovery: $4,903.35
✅ A 56.8% increase over Liberty Mutual’s original payment!
🚨 Read that again: Liberty Mutual left $4,903.35 on the table! 🚨
This is exactly why consumers should never assume an insurance company’s estimate is complete, accurate, or sufficient to repair their vehicle properly.
If your insurance company is undervaluing your repairs, short-paying your collision shop, or refusing to pay what is reasonably owed under your policy, you may have options.
Collision Safety Consultants can review your claim and guide you through the appraisal process or other available dispute-resolution options.
IT PAYS TO HIRE COLLISION SAFETY CONSULTANTS!
📞 For assistance, call 610-500-4438