03/24/2020
We hope everyone is staying as healthy as possible in these modified times. We guess we've unknowingly been preparing for social distancing since 2010. Our "By Appointment Only" policy has its drawbacks and its benefits. This is our SDC-DNT "Carry-Over" Scheduling [redacted for customer privacy]. If you recognize any of the awaiting-shop bikes by the year/model, it might even be yours or a friend's, you can reach out to us [if we don't reach out to you first]. Our backlog goes back as far as 2018 in some cases, with our 2020 scheduling growing daily (a bit slower the past week, but understandable). We definitely do NOT forget anyone. We stand by our motto: "QUALITY over Quantity".. but we also respect the customer's choice and preference to go elsewhere, if need be. Constants and Variables. QUALITY is our constant.
Business will be conducted as "normal" (or as normal as it can be) until further notice. [Some of] our distributors have either temporarily closed and/or limited their daily operations, which ultimately affects everyone down the line. We will also have a MODIFIED PICKUP/DROPOFF procedure in an effort to reduce customer-to-staff contact. Any customer bikes currently 'In-Service' will continue to be diagnosed, customized, and/or repaired accordingly.
We are looking into providing "remote servicing" as in; parts and accessories sales WITH DROPSHIPPING DIRECTLY TO YOU! >> i.e. oil change kits, bolt-on chassis/electrical/performance parts, etc. ALSO with [in *some* cases] TECHNICAL ASSISTANCE with [HARLEY Only] diagnostics and repairs, if necessary..(if you know how we typically are with freely handing out knowledge.. this kinda scares us ππ§)
*motorcycle(s) would have to have been previously diagnosed/repaired/customized by SDC-DNT*
We are considering a TOOL RENTAL [w/deposit] option for some of the more job specific mods and internal performance upgrades [local customers only].
Hopefully we will all be back to normal soon.. Hope for the best and prepare for the worst. π§π₯π«ππΌ