08/10/2026
To quote another satisfied customer of ours: “I honestly cannot say enough incredible things about Morgan at Danbury Kia! She is, without a doubt, one of the best service advisors I have ever had the pleasure of working with.
Morgan helped me through the process of getting my tires replaced, and from the very beginning she was incredibly helpful, professional, patient, and genuinely caring. She made what could have been a stressful process feel completely effortless.
Then, just when I thought everything was taken care of, I unfortunately got a screw in one of my brand-new tires shortly after driving away! 😩 Talk about bad luck! I was frustrated and worried about what I was going to do, but Morgan immediately stepped up and took care of me. She helped me get an appointment, made sure I knew what was going on, and went above and beyond to make sure the issue was handled.
What really stood out to me was that Morgan didn’t make me feel like I was just another customer or another problem on her list. She genuinely cared. She listened, she followed through, she was incredibly responsive, and she made sure I felt taken care of every step of the way.
That level of customer service is extremely rare these days. Morgan is an absolute rock star and a tremendous asset to Danbury Kia. She turned what could have been a frustrating experience into one where I walked away feeling completely confident that I was in good hands.
If you need service at Danbury Kia, ASK FOR MORGAN! Seriously. You will not regret it. She is professional, compassionate, knowledgeable, and goes so far above and beyond that five stars honestly don't seem like enough.
Danbury Kia, you have a GEM in Morgan! Please recognize her for the incredible job she does and the way she treats her customers. She is exactly the kind of person who makes customers want to come back.
Thank you, Morgan, for everything! You truly went above and beyond, and I appreciate you more than I can say! ❤️”
I honestly cannot say enough incredible things about Morgan at Danbury Kia! She is, without a doubt, one of the best service advisors I have ever had the pleasure of working with. Morgan helped me th...