Tweddle Group

09/18/2026

MotorTrend went looking for the best in-car AI assistant of 2026... and gave the award to no one. They found the popular assistants "know nothing about" the vehicles they're installed in.

Eight months later, major OEMs are announcing contextually-aware assistants driven by VIN-specific owner information. Of course, not every OEM has a Google partnership or an in-house AI team.

Luckily, Tweddle Group's AVA draws on official, OEM sanctioned, VIN-specific product info. AVA also communicates with the vehicle's CAN bus, so when a warning light comes on, AVA knows exactly what it means, right now, on the car you're driving.

MotorTrend said someone should train an assistant on actual owner's manual content.

And we couldn't agree more.

AVA is in OEM pilots now.

Best Tech 2026: We Went Looking for the Best AI Assistant in a Car and Discovered They All Stink

We went looking for the best use of artificial intelligence in a car and discovered that everything at present is pretty much trash.

09/17/2026

Every truck looks perfect on the stand at IAA.

Question is, what happens in Year Three, when it's in a bay in Lyon with a fault code nobody's ever seen and a technician trained on diesel?

That's the part we handle.

Our Business Development Manager (EMEA) Wouter Ollevier is in Hannover 17 and 18 September.

If your aftersales side has a "year three" problem, let's talk.

Visit the IAA website at the link in comments.

09/16/2026

Compatibility issues between hardware and software can turn a simple flash into extended vehicle downtime.

But one proactive check can prevent the whole thing, with a secure access layer that satisfies UN R155/R156 security requirements, and data capture designed to make maintenance more predictive.

Ralph Pompea lays it all out in Software-Defined Vehicle Service: Part 4 of the Service Readiness Series. Link in comments.

09/14/2026

Meet Rachel Grabill, Writer of seven years on the Aftersales Solutions (Owner's Information) team.

"I enjoy opportunities to work on diverse projects, both internally and for new clients," Rachel says.

Rachel enjoys landscaping and gardening at home, tending a greenhouse with her family.

Thanks for everything you do, Rachel! (That's a special nod from TG Social Media.)

09/10/2026

Congratulations to Paul E. Xerri, Russell King, Richard Bohn, Barry Castilloux, Kimberly Rotondo, Alisha Downs and John Nelson on their milestone years of service at Tweddle Group!

09/09/2026

Is your aftersales operation leaking money? Ralph Pompea follows the chain from diagnosis to parts to core return, and shows how OEMs can hold onto revenue they're already generating (and open new streams while they're at it). Link in comments.

09/07/2026

Put your feet up! Wishing you a fun and relaxed Labor Day, 2026, from Tweddle Group.

09/03/2026

Uptime is everything. Improve diagnostic confidence and keep your machines running with TRACER-X, an interactive glass-view wiring navigator capable of identifying a single faulty harness pin. Learn more at the link in comments.

09/02/2026

Ever wondered how the most successful service operations have transitioned to full service readiness? Ralph Pompea breaks down the flexible methodologies that make readiness work, like training-on-demand, bite-size procedure demonstration videos and automated language localization. Part 2 of the Service Readiness Series. Link in comments.

08/24/2026

We're all for learning—it's part of what we do!—so here's to all the learners getting back at it. Best wishes for a smooth, friction-free Back to School Day from Tweddle Group (and Rodney).

(You'll also find a link to our Interactive Learning area down in the comments.)