Br’s Service and Repair

06/29/2024

I’ve been trying to figure out how to post this as it is difficult for me to admit failure and being ashamed of my failure that my exit strategy sure was not the best. But that being said I took a month and went back to work for ford and now have landed back in phelps. I have joined the Howies auto team. If you or anyone was or were a customer of mine we encourage you to call 315 548 2500 speak to Kevin or pat to schedule for all your vehicle needs I will still be working on your vehicles I have found I am a better technician than buisness man with that being said give us a call for all your automotive needs we even have towing service as well so call 315 548 2500 or stop in at 1305 junction road phelps ny 14432. Thank you for the support.

08/30/2023

You know what season is upon us are foggy mornings soon to be wet and damp need that extra assurance of new tires call brs service today for all your tire needs snows all seasons mounting balencing repairs,tubes lawn and garden truck tires we have you covered remeber big to small we do it all

11/24/2022

Happy thanksgiving from us to yours

09/22/2022

Big projects today at brs service motor exchange on a 2012 Camaro 3.6

09/05/2021

Hello all hope everyone is enjoying there wondeful . I have been trying to figure out the words and context of how to put up a post for brs service.

First off I would like to thank everyone of you for the continued support and the chance given to service your vehicle's once again thanks you.

Due to recent growth and a great custmor base its been braught to my attention that alot of people seem to be angry that I do not anwser the phone myself anymore. The reason behind this is im only one person and if im going to be providing a good service quick turn around time i cannot play phone man and technician. Recently ive braught in a few wonderful ladys who answer the phones do some scheduling and give messages to me.
That being said please when calling have some respect to the ladys on the phone they are doing a great job at getting messages to me and getting you in as fast as we can.

Next for scheduling purposes please include make model year of vehicle and what services need to be provided. If it is a diagnostic situation please include everything you or another shop has done previous weather its good bad or in differnt the story is very importain to diagnostic process so the more info you can provide the better off we both are. Also when scheduling an appoinment for work make sure you include everything you need done when you call/text it is important because we use these symptoms and services. Times to make a schedule to help everyone we can and to optimize work load and turn around times.


Lastly if you drop off a car or have it towed in and say " its not a hurrry" I will do my best to squeeze it in but please remeber we have other people ahead of that vehicle and that I will do my best to get your vehicle in and checked over repaired and return to you. Lastly stopping in calling and or threating me will not make me work any faster.

Lastly i didnt write this for pitty or glory or anything of that nature were are simply growing and trying to keep striving for quick turn around times and quality service work. We only except cash, credit card and checks no cash apps we are a small town garage not a dept store or franchise. Once again thanks you for community support i will still strive to keep your wheels turning and safely down the highway.

Thank you
Brs service
Bobby rouland jr
Owner

01/17/2021

Heres some of what we have been up too rember big to small we do it all

01/05/2021

Due to covid 19 we have decided to make it mandatory call ahead for work no more walk in till futher notice also noone will be able to enter without a mask for everyones safety. Call for appoinments 5187748310 thank you for your cooperation during the tuff times contact us for all your repair needs big to small we do it all.

12/25/2020

Merry Christmas everyone have a happy holiday

11/26/2020

Happy thanksgiving from BR’s service to yours

11/25/2020

On today’s episode of why did ford ever do this 2002 f250 start and dies start die start run. Found rodent nest under battery box and corroded wiring great place for a splice ford..... anywho another happy customer with a running truck again thank you for your buisness.

11/01/2020

10/17/2020

Just to let everyone know we been doing some big jobs lately call today big to small we do it all.