05/23/2026
📞 IMPORTANT CUSTOMER SERVICE UPDATE FROM Covedale Motors 📞
We are excited to announce that we have officially integrated the phone systems between our sales lot and warehouse/service departments to better assist all of our customers and improve communication company-wide.
Effective immediately, ALL customers should contact our MAIN LINE:
☎️ 513-386-7500
From there:
🔧 Collision & Service Customers will be transferred to EXT. 1400 for:
• Scheduling service appointments
• Collision repair appointments
• Vehicle service updates & follow-ups
• Questions regarding current repairs or work orders
• General service department assistance
⚠️ DISCLAIMER:
The main line is our SALES DEPARTMENT line. Sales associates are only able to assist with vehicle sales, financing, and inventory questions. They are NOT able to schedule service appointments, provide repair updates, quote repair pricing, or handle collision/service matters directly.
All service, collision, warehouse, scheduling, and repair-related questions MUST be transferred to EXT. 1400 for assistance.
This updated system is designed to improve organization, communication, and response times for all customers.
Thank you for choosing Covedale Motors — we appreciate your business and continued support.
