Affinitiv

09/10/2026

Coming up on September 22, live from Madison, WI: Being Social, the ONLY industry event for automotive dealers dedicated to mastering the entire “Road to the Sale”—from initial customer engagement through closing deals and beyond!

Get a taste of the event’s exciting lineup here in this very special episode of Car Biz Done Better’s “Five Minutes With Sean” as Sean discusses People and Process in a Tech-Driven World with longtime friend (and first-time guest!) Mike Berg, Director of Agency Sales at Affinitiv. You won’t want to miss it!

Welcome to another episode of "Five Minutes with Sean" (or maybe te...

09/08/2026

The Changing Role of the Service Advisor

Service teams have ongoing opportunities to become trusted resources throughout the entire ownership journey, from maintenance and repairs to understanding when it may be time for a new vehicle.

Give your service team the solutions to make every customer interaction count. Contact Affinitiv to learn more.

Speed Up Communication And Save Your Team’s Time With Two-Way Customer Texting And Internal Chat That Supports Click-To-Call, Attachments, And More.

09/07/2026

Wishing each of you a safe and wonderful holiday!

09/02/2026

Vehicles go through a lot. A thorough multi-point inspection (MPI) can help identify issues that may arise from everyday driving habits, like:

-Hard acceleration and braking
-Ignoring warning lights and tire pressure
-Running on empty
-Skipping scheduled maintenance
-Shifting gears before coming to a complete stop

A little extra care behind the wheel can go a long way toward keeping vehicles running smoothly. Whether these driving habits are taking a toll or not, be sure to let your customers know you’re ready to help identify and address vehicle needs. Get started by contacting us today.

Build Customer Trust And Capture More Service Opportunities With A Comprehensive Digital Multi-Point Inspection Tool Tailored For Your Service Lane.

09/01/2026

How to Turn Service Visits into Vehicle Sales

Your next vehicle sale could already be in the service lane. Read our latest blog to learn how connected data and personalized outreach can help dealerships identify the right opportunities, guide customers with confidence, and create a smoother path from service to sales. Link in comments.

08/27/2026

Hyundai dealers: The vehicle purchase starts the relationship, but service determines what happens next.

Welcome to Service Excellence by Affinitiv: Service Lane Technology that reduces friction for customers, simplifies work for dealership staff, and supports clear communication throughout the visit. The result is a smoother experience that gives customers more reasons to return.

Affinitiv is an HMA-approved Service Lane Technology provider ready to help you strengthen the ownership experience after the sale.

08/26/2026

How Transparent Service Recommendations Can Drive More Repair Approvals

Turn service recommendations into trusted guidance. Read our latest blog to learn how clearer communication and visual proof can improve repair approvals while keeping the customer experience front and center. Link in comments.

08/25/2026

Are Recalls Becoming a Software Problem?

2026 is on pace for an unusually high volume of recalls, with more than 23 million vehicles recalled in the first half alone.

With modern cars relying on increasingly complex software, a recall doesn’t always mean a faulty physical part. Sometimes, the fix is simply a software update.

As vehicles evolve, so does your service department. Contact Affinitiv to learn how we can help your dealership navigate an increasingly digital automotive landscape.

Generate More Appointments, Efficiency, And Revenue With An Easy Online Scheduler Featuring Robust Capacity Management And Customer Personalization.

08/24/2026

Breaking Down Data Silos Between Dealership Departments

Customer data is most valuable when every dealership department can act on it. Learn how connected information creates better workflows and experiences. Link in comments.

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08/21/2026

Hyundai dealers: streamline service operations while creating a simpler, more convenient experience for customers. As an HMA-approved Service Lane Technology provider, Affinitiv provides your staff with the connected tools they need to work more efficiently, communicate more clearly, and make every visit feel easier.

Build a better service experience across every customer touchpoint with Affinitiv’s Service Lane Technology suite. >Link in comments<