McCandless Truck Center

McCandless Truck Center Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from McCandless Truck Center, Truck Repair Shop, 701 E 1st Street, Cheyenne, WY.

07/20/2022

Additional details & apply online: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/458149/outside-parts-sales

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Cheyenne area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer:
Health Insurance - 80% of employee premiums are company paid!
Free Dental & Vision insurance for employees!
Life Insurance Policy
401(k) plan with company match
PTO and Vacation Days
Training
Fantastic Culture and Work Environment

SUMMARY
Solicits parts business from assigned accounts through in-person, telephone, and other electronic methods of communication. Manages customer relationship with assigned accounts with a focus on profitable customer sales growth across all departments in the dealership.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Visits all assigned customers a minimum of twice per month. Develop and maintain strong relationships with all assigned accounts. Immediately notifies parts manager of any conflicts or issues related affecting the ability to do this.

Targets 10% year over year part sales growth with all assigned accounts. Develops detailed business/sales plans to accomplish this goal.

Serves as a default product and systems trainer for customers. Coordinates with the appropriate vendor, supplier, manufacturer, or dealership employees to assist or handle these tasks as necessary.

Actively pursues all-makes parts sales opportunities with all assigned accounts.

Prepares for and attends required sales meetings.

Prospects for new business with existing and new customers.

Independently researches and investigates existing, new, and/or related product information in order to serve as a product manner expert for customers and peers.

Creates and distributes sales oriented marketing materials and product quotes.

Communicates parts orders to counter or phone sales staff.

Communicates order and delivery status with customers.

Coordinates with Parts Manager to maintain sufficient inventory levels to meet customers demand.

Notify Parts Manager and/or Director of Parts Operations of all customer service related issues.

Gathers competitive pricing intelligence for parts manager and director of parts operations.

Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering.

Reviews any special orders with the parts manager and obtains his/her approval.

Obtains parts manager's approval for any special pricing. Works with Parts Manager to ensure a pricing strategy is in place for each customer to maximize dealer profitability.

Advises counterperson and/or warehouse staff on delivery instructions.

Follows up on parts orders to ensure that customers have been served properly.

Coordinates service sales with service sales, counter, and/or management staff. Assists in the advancement/prioritization of assigned customers vehicle’s through the service department.

Acts as a public relations liaison for the dealership. Actively promotes all departments of the dealership to our customers (New, Used, Lease, Body Shop, Service, and Parts). Works with appropriate personnel in each department to pass along leads or research customer issues.

Maintains confidentiality of internal issues.

Turns in completed call reports, time sheets, and expense reports on-time.

Attends training seminars and/or completes online classes as requested by the Parts Manager. Including; Navistar Training, Self-Study Training, and Vendor/Supplier Training, and any other industry relevant training that is assigned.

Actively manages and maintains any assigned customer consignment inventory as per the company consignment inventory agreement. Including; rotating inventory, updating inventory, regular physical inventory counts, and consignment inventory rationalization.

Maintains professional appearance.

MARGINAL DUTIES include the following. Other duties may be assigned.

Updates customer records to reflect changes to customers' names, addresses, etc.

Adds new customers to appropriate mailing lists.

Reviews any special orders with the parts manager and obtains his/her approval.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

QUALIFICATIONS TO perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform

Additional details online

05/09/2022

View details and apply online: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/276706/diesel-mechanic

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Cheyenne area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer:

Health Insurance - 80% of employee premiums are company paid!
Free Dental & Vision insurance for employees!
Life Insurance Policy
401(k) plan with company match
PTO and Vacation Days
Training
Fantastic Culture and Work Environment



SUMMARY

Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required.

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnoses cause of most malfunctions and performs repair.

Communicates with parts department to obtain needed parts.

Saves and tags parts of the job if under warranty or if requested by the customer.

Examines assigned vehicle to determine if further safety or service work is required or recommended.

Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Documents all work performed and recommended on the repair order.

Road tests vehicles when required or refers to the test technician.

Participates in manufacturer-sponsored training programs, schools, and events.

Keeps abreast of manufacturer technical bulletins.

Supervises work of any apprentice technicians as assigned.

Reports machinery defects or malfunctions to supervisor.

Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Keeps shop area neat and clean.

Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

Operates all tools and equipment in a safe manner.

Reports any safety issues immediately to management.



MARGINAL DUTIES

As assigned.





EDUCATION and/or EXPERIENCE

Two to four year’s related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS

Half of the certifications of a master certified technician depending on area of expertise

CDL

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance



WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job; the employee is occasionally exposed to:

Wet and/or humid conditions
Moving mechanical parts
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme heat
Risk of electrical shock
Vibration
The noise level in the work environment is moderate

Salary $20.00 $55.50

03/11/2022

View all details and apply online: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/384215/parts-and-service-clerk

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Cheyenne area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer:

Health Insurance - 80% of employee premiums are company paid!
Free Dental & Vision insurance for employees!
Life Insurance Policy
401(k) plan with company match
PTO and Vacation Days
Training
Fantastic Culture and Work Environment
Purpose

The Parts & Service Clerk role is an important part of our effort to deliver quality customer service in both our Parts and Service departments. By filling in when there are absences in either department, the Parts & Service Clerk prevents lapses in consistent service to our customers. This person will also execute various tasks for both departments that will improve the overall efficiency and profitability of the dealership.

Responsibilities

Fill in as Service Advisor and/or Parts Counterperson as needed
Look up & sell parts to customers
Check on Service Department repair progress and update customers
Process payment transactions from customers
Answer phones, emails, and other communication in a timely & professional manner
Prepare estimates for both Parts and Service
Maintain positive relationships with customers
Execute various administrative tasks for the Parts & Service departments
Keep all paperwork and files neat and organized
Other Parts & Service duties may be assigned as needed
Qualifications

Minimum 2 years’ experience in a heavy-duty parts counter and/or service writer role
Basic proficiency in Microsoft Outlook, Word, Excel
Excellent attention to detail & ability to multi-task
Team oriented, friendly, and strong communication skills
Energetic with a great attitude and strong integrity
Punctual and dependable


Education

High School diploma or equivalent
Able to read & comprehend instructions & correspondence in English
Ability to add, subtract, multiply, and divide in all units of measure
Salary

$18.00 to $22.00

03/11/2022

View details and apply online: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/318121/parts-manager

SUMMARY

Assist the Director of Parts Operations in striving to return a satisfactory profit on dealer capital invested in parts inventory. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, sales management, expense management, security, pricing, merchandising, displaying, and advertising.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Forecast goals and objectives for the department and strives to meet them.

Prepare and administer an annual operating budget for the parts department.

Maintain a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public. Strive to exceed 6 inventory turns per year.

Actively manage consignment inventories to ensure high turnover and protect the off-site assets of the company.

Monitor and adjust inventory to minimize obsolescence.

Manage Ordering and PO process to ensure that all orders are properly allocated and documented to ensure accurate processing upon receipt and payment upon invoicing.

Manage invoice reconciliation process to ensure accurate billing from suppliers.

Work with the Director of Parts Operations to establish pricing parameters in each customer category/group that generates sufficient gross profit while maintaining customer loyalty and satisfaction.

Ensure that all returned parts or cores are properly tagged so that the dealership recovers full credit from the factory.

Work with the Accounting Department to ensure timely and accurate reconciliation of parts related accounts (including but not limited to (Core Receivable, Return Receivable, Cash, Fleetcharge, Inventory, etc.)

Work with the Director of Parts Operations to create, update, implement, and manage policies and procedures for the department.

Analyze sales, expenses, and inventory monthly and make changes or recommendations to help achieve profit goals.

Develop and administer an aggressive wholesale part sales program to produce profit.

Ensure that the same high quality level of service provided to outside customers is also provided to internal dealership customers.

Work with the service manager and/or body shop manager to implement a timely and consistent status communication process and ensure fast turnaround (high first time fill) of parts needed for internal jobs.

Attend managers meetings.

Work with other branch parts and service managers on inventory control, purchasing, employee training, and sales/marketing efforts to help drive identical processes and procedures and ensure consistent customer experiences across all locations.

Hold regular department meetings (formal or not) to discuss business activity, address issues, and recognize employees contributions.

Analyze departmental operations and storage layout and revise as needed for maximum effectiveness.

Work with Director of Parts Operations and other Parts Managers to develop and implement an annual training plan for all parts employees.

Provide technical assistance to parts department employees. Serve as back-up for absent parts department employees.

Monitor parts department employees' payroll records for accuracy and in a manner that eliminates un-approved overtime.

Coordinate a prompt, efficient, and timely flow of paperwork between the accounting and parts department.

Manage warehouse and administrative staff to ensure accurate and timely processing and receipt of incoming freight.

Implement policies and procedures to ensure freight recovery meets company objectives.

Monitor daily reports such as Lost Sales, Negative on-hand, No-Bin, 0 Cost, Daily DOC, Backorders available to fill, daily adjustments to cost/price/quantity, and sales productivity by employee to properly manage staff activities and expectations.

Develop and utilize a lost sales tracking report/system to improve inventory quality.

Direct phone and counter sales efforts, including a telemarketing program as necessary to keep in contact with customers and drive increased sales volume.

Work with the Director of Parts Operations to develop sales promotions and merchandise the visual parts display area accordingly.

Work with Supplier representatives to take advantage of all manufacturers' inventory co-op advertising and keep staff up to date on product/program changes.

Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction.

Handle customer complaints immediately and according to the dealership's guidelines.

Ensure that all dealership purchases are properly accounted for before payment is made.

View more through link above!

02/04/2022

Text WORK4MTC to 21002 to view details and apply online, or visit: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/276706/diesel-mechanic

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Cheyenne area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer:

Health Insurance - 80% of employee premiums are company paid!
Free Dental & Vision insurance for employees!
Life Insurance Policy
401(k) plan with company match
PTO and Vacation Days
Training
Fantastic Culture and Work Environment



SUMMARY

Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required.

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnoses cause of most malfunctions and performs repair.

Communicates with parts department to obtain needed parts.

Saves and tags parts of the job if under warranty or if requested by the customer.

Examines assigned vehicle to determine if further safety or service work is required or recommended.

Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Documents all work performed and recommended on the repair order.

Road tests vehicles when required or refers to the test technician.

Participates in manufacturer-sponsored training programs, schools, and events.

Keeps abreast of manufacturer technical bulletins.

Supervises work of any apprentice technicians as assigned.

Reports machinery defects or malfunctions to supervisor.

Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Keeps shop area neat and clean.

Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

Operates all tools and equipment in a safe manner.

Reports any safety issues immediately to management.



MARGINAL DUTIES

As assigned.





EDUCATION and/or EXPERIENCE

Two to four year’s related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS

Half of the certifications of a master certified technician depending on area of expertise

CDL

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance



WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job; the employee is occasionally exposed to:

Wet and/or humid conditions
Moving mechanical parts
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme heat
Risk of electrical shock
Vibration
The noise level in the work environment is moderate

Salary $20.00 $55.50

02/04/2022

Text WORK4MTC to 21002 to view details and apply online, or visit: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/318121/parts-manager

SUMMARY

Assist the Director of Parts Operations in striving to return a satisfactory profit on dealer capital invested in parts inventory. Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, sales management, expense management, security, pricing, merchandising, displaying, and advertising.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Forecast goals and objectives for the department and strives to meet them.

Prepare and administer an annual operating budget for the parts department.

Maintain a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public. Strive to exceed 6 inventory turns per year.

Actively manage consignment inventories to ensure high turnover and protect the off-site assets of the company.

Monitor and adjust inventory to minimize obsolescence.

Manage Ordering and PO process to ensure that all orders are properly allocated and documented to ensure accurate processing upon receipt and payment upon invoicing.

Manage invoice reconciliation process to ensure accurate billing from suppliers.

Work with the Director of Parts Operations to establish pricing parameters in each customer category/group that generates sufficient gross profit while maintaining customer loyalty and satisfaction.

Ensure that all returned parts or cores are properly tagged so that the dealership recovers full credit from the factory.

Work with the Accounting Department to ensure timely and accurate reconciliation of parts related accounts (including but not limited to (Core Receivable, Return Receivable, Cash, Fleetcharge, Inventory, etc.)

Work with the Director of Parts Operations to create, update, implement, and manage policies and procedures for the department.

Analyze sales, expenses, and inventory monthly and make changes or recommendations to help achieve profit goals.

Develop and administer an aggressive wholesale part sales program to produce profit.

Ensure that the same high quality level of service provided to outside customers is also provided to internal dealership customers.

Work with the service manager and/or body shop manager to implement a timely and consistent status communication process and ensure fast turnaround (high first time fill) of parts needed for internal jobs.

Attend managers meetings.

Work with other branch parts and service managers on inventory control, purchasing, employee training, and sales/marketing efforts to help drive identical processes and procedures and ensure consistent customer experiences across all locations.

Hold regular department meetings (formal or not) to discuss business activity, address issues, and recognize employees contributions.

Analyze departmental operations and storage layout and revise as needed for maximum effectiveness.

Work with Director of Parts Operations and other Parts Managers to develop and implement an annual training plan for all parts employees.

Provide technical assistance to parts department employees. Serve as back-up for absent parts department employees.

Monitor parts department employees' payroll records for accuracy and in a manner that eliminates un-approved overtime.

Coordinate a prompt, efficient, and timely flow of paperwork between the accounting and parts department.

Manage warehouse and administrative staff to ensure accurate and timely processing and receipt of incoming freight.

Implement policies and procedures to ensure freight recovery meets company objectives.

Monitor daily reports such as Lost Sales, Negative on-hand, No-Bin, 0 Cost, Daily DOC, Backorders available to fill, daily adjustments to cost/price/quantity, and sales productivity by employee to properly manage staff activities and expectations.

Develop and utilize a lost sales tracking report/system to improve inventory quality.

Direct phone and counter sales efforts, including a telemarketing program as necessary to keep in contact with customers and drive increased sales volume.

Work with the Director of Parts Operations to develop sales promotions and merchandise the visual parts display area accordingly.

Work with Supplier representatives to take advantage of all manufacturers' inventory co-op advertising and keep staff up to date on product/program changes.

Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction.

Handle customer complaints immediately and according to the dealership's guidelines.

Ensure that all dealership purchases are properly accounted for before payment is made.

View more through link above!

12/14/2021

Text WORK4MTC to 21002 to view details and apply online, or visit: https://admin-mccandless-truck-centers.hrdrivehiring.com/job/335485/entry-level-diesel-technician

McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Cheyenne area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer:

Health Insurance - 80% of employee premiums are company paid!
Free Dental & Vision insurance for employees!
Life Insurance Policy
401(k) plan with company match
PTO and Vacation Days
Training
Fantastic Culture and Work Environment

SUMMARY

Lubricates the moving parts of vehicles.



ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Drains oil from crankcase and refills with required amount of oil.

Replaces oil and air filters.

Inspects vehicle fluid levels, replaces or replenishes as necessary.

Checks tire pressure and adds air if needed.

Lubricates moving parts with specified lubricants.

Communicates with parts department to obtain needed parts.

Reports machinery defects or malfunctions to supervisor.

Documents all work performed on the repair order.

Participates in manufacturer-sponsored training programs as assigned by service manager.

Keeps abreast of manufacturer technical bulletins.

Ensures that customers' vehicles are kept clean.

Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

Operates all tools and equipment in a safe manner.

Reports any safety issues immediately to management.



MARGINAL DUTIES

Keeps shop area neat and clean.

Empty Trash

Other duties as assigned.



EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.






LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
CERTIFICATES, LICENSES, REGISTRATIONS

CDL

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job; the employee is occasionally exposed to:

Wet and/or humid conditions
Moving mechanical parts
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme heat
Risk of electrical shock
Vibration
The noise level in the work environment is moderate

Address

701 E 1st Street
Cheyenne, WY
82007

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm

Telephone

+13077755000

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