09/26/2026
Today we have a 2017 Infiniti in the shop for an A/C issue.
The customer had previously taken the vehicle to a major name shop not once, but twice, and both times they supposedly repaired the vehicle. Unfortunately, the A/C issue continued.
After the customer returned to the shop again, they were refused further repairs, so they decided to seek another option and contacted Dependable Auto Care LLC.
Once we got the vehicle in, it took about 5 minutes to properly diagnose the actual problem. It took about a week to get the correct parts, but once they arrived, we completed the repair.
Now the A/C is cooling the vehicle the way it should!
This is exactly why proper diagnosis matters.
Two previous repair attempts, yet the actual problem was still there. We didn't guess, throw parts at it, or replace something hoping it would fix the issue. We diagnosed the problem, found the cause, got the correct parts, and fixed it.
At Dependable Auto Care LLC, our goal is simple: find the problem and fix it right.