09/02/2026
Meet Devin Knaperek, Road Service Manager at RapidLink Repairs.
When a driver gets a fast response, there’s a lot happening behind the scenes to make it possible. Devin helps keep it all moving — from dispatch and vendor communication to escalations, performance tracking, and continuous improvement.
For Devin, consistency comes down to clear expectations, the right tools, and a team that stays accountable when plans change.
🎥 Hear from Devin about the work behind every service event and what it takes to deliver a fast, reliable experience for drivers every day.