Bowtie Solutions

Bowtie Solutions Bowtie Solutions: Your Service BDC Partner. Filling Service Schedules, Boosting Your Bottom Line.

Bowtie Solutions is a service BDC and trusted strategic partner dedicated to keeping service schedules full for dealerships and independent repair facilities. We collaborate with clients to identify challenges and deliver tailored solutions that streamline service call management, reduce costs, and boost customer retention. What We Do:
Tailored Solutions – Inbound call management, outbound campaig

ns, and turnkey BDC support. Operational Efficiency – Cut costs and save time by handling the heavy lifting. Customer Retention – Strengthen loyalty through seamless, professional customer interactions. Real Results – Deliver measurable outcomes with advanced technology and a team of AI | Actual Individuals. We turn every customer interaction into an opportunity for growth and long-term success.

Staffing constraints don’t have to limit service revenue growth.With Bowtie, you gain a dedicated team of AI-Actual Indi...
03/31/2026

Staffing constraints don’t have to limit service revenue growth.

With Bowtie, you gain a dedicated team of AI-Actual Individuals that can:

👉 Proactively reach customers before they call
👉 Tackle lengthy recall and maintenance lists
👉 Reopen conversations on declined services
👉 Keep schedules full without overloading advisors

Bowtie integrates directly with your team and your technology, delivering real results without adding headcount.

Discover how structured outbound outreach drives measurable service revenue. 🔗 https://bit.ly/3KcjPkN

🚩 Are your customer calls going straight to voicemail?🚩 Is your service schedule full of white space?🚩 Are declined serv...
03/11/2026

🚩 Are your customer calls going straight to voicemail?
🚩 Is your service schedule full of white space?
🚩 Are declined services going unaddressed?
🚩 Is your customer retention on the decline?

If your service BDC isn’t helping you capture every opportunity, it’s time to rethink your strategy.

At Bowtie, our solutions are tailored directly to your dealership’s needs. We’re here to deliver real results, at whatever scale you need.

Want a quick check-up on your current setup? Schedule a call with Matt 📲 https://bit.ly/45TOAoD

Recall Week is the perfect time to turn safety conversations into loyal customers.When recalls are deprioritized, dealer...
03/05/2026

Recall Week is the perfect time to turn safety conversations into loyal customers.

When recalls are deprioritized, dealerships miss out on revenue, but they also miss opportunities to build long-term relationships.

Here’s what effective recall outreach delivers:
👉 Higher recall completion rates
👉 More first-time customers walking through your doors
👉 Repeat service visits after a great recall experience
👉 A stronger reputation for safety and reliability

Proactive outreach does more than check off boxes. A great recall experience can open the door to ongoing retention.

Let us convert your recall list into booked appointments and repeat business. 📞 Text or call 980-272-4968

This week is NHTSA Vehicle Safety Recall Week, and the recalls you’ve left on the back burner could be costing you reven...
03/02/2026

This week is NHTSA Vehicle Safety Recall Week, and the recalls you’ve left on the back burner could be costing you revenue and customer trust.

Here’s how you can flip the script this week:
👉 Educate customers on why checking for recalls matters.
👉 Proactively reach out instead of waiting for inbound calls.
👉 Make scheduling effortless to turn awareness into appointments.
👉 Build trust by showing your customers that safety comes first.

Let Bowtie handle the outreach so your advisors can stay focused on the lane and your customers can stay safe on the road. Text or call us today. 📲 980-272-4968

If you’re only answering calls, you’re leaving revenue on the table.Outbound campaigns are the key to keeping your bays ...
02/18/2026

If you’re only answering calls, you’re leaving revenue on the table.

Outbound campaigns are the key to keeping your bays full, techs happy, and customers returning. That’s why Bowtie helps you:
🔁 Boost customer retention
📋Tackle lengthy recall lists
📞Follow-up on declined service
🛠️Schedule high-value repairs
💵Maximize your service revenue

Our agents handle outbound calls, so your team can stay focused on service rather than manning the phones.

Build a service BDC that works even when the phones are quiet. Text or call us today! 📱980-272-4968

Bowtie Solutions Webinar #3 is here! Episode 3: The Calls You Never See: How Hidden Losses Impact Service PerformanceJo...
02/17/2026

Bowtie Solutions Webinar #3 is here!

Episode 3: The Calls You Never See: How Hidden Losses Impact Service Performance

Join Matt Raymond as John Vincent breaks down how Bowtie helped support their in-house team, boost service efficiency and customer satisfaction, and capture service appointments they didn’t even know they were missing.

How many revenue opportunities are you letting slip away? Watch the full webinar now to find out: 🔗 https://bit.ly/4rLdEaI

Don’t let missed calls or weak follow-ups break hearts. 💔At Bowtie, we treat every call with care so your customers feel...
02/14/2026

Don’t let missed calls or weak follow-ups break hearts. 💔

At Bowtie, we treat every call with care so your customers feel seen, heard, and valued. Our AI-Actual Individuals use industry experience and detailed customer info to make each interaction feel personalized and helpful.

The outcome?
✅ Fewer missed opportunities
✅ Consistent follow-ups
✅ Happier, loyal customers

Show your customers you care this Valentine’s Day and give us a call! 📱980-272-4968

If there’s one thing independent service centers remind the industry, it’s that the customer experience matters just as ...
02/11/2026

If there’s one thing independent service centers remind the industry, it’s that the customer experience matters just as much as the repair itself.

Independents often excel at the small moments that build loyalty:
👉 A friendly greeting from an advisor who knows their name.
👉 Timely status updates that make the process feel transparent.
👉 Follow-ups on maintenance that feel thoughtful rather than pushy.

This month, we’re taking a closer look at the habits many independent shops do well and how dealers can bring those same customer-first touches to a high-volume environment at scale.

Check out the full blog 🔗 https://bit.ly/4rxGmeK

🎉 Big news at Bowtie Solutions...We’re excited to announce a new partnership between Bowtie Solutions and Toma.Together,...
02/09/2026

🎉 Big news at Bowtie Solutions...

We’re excited to announce a new partnership between Bowtie Solutions and Toma.

Together, we’re helping dealerships take a smarter, more intentional approach to service calls by using AI to handle routine conversations while ensuring Actual Individuals step in when callers insist on human judgment or expertise.

This collaboration gives dealers greater control over how calls are handled and escalated, improves response times, and helps teams scale coverage without adding fixed headcount.

Read the full press release on our website 👉 https://bit.ly/4cdIST2

Customer retention rarely breaks because of price. It breaks because the experience isn’t consistent.One visit feels eas...
02/03/2026

Customer retention rarely breaks because of price. It breaks because the experience isn’t consistent.

One visit feels easy.
The next feels rushed.

Calls go unanswered. Follow-ups stall. Maintenance becomes reactive instead of planned.

Consistency is what builds trust, and trust is what keeps customers coming back.

That means:
✔️ Calls answered every time, not when the drive slows down.
✔️ Follow-up that continues the conversation, even after a decline.
✔️ Outreach that helps customers plan, not panic.
✔️ A service experience that feels familiar every visit, not dependent on who picks up the phone.

At Bowtie Solutions, we help dealerships build service BDC processes that customers can rely on, before they ever walk into the store.

Want a more consistent service experience? Learn more 👉 https://bit.ly/3KcjPkN

We’re just two weeks out from the UpdatePromise NADA 2026 Cocktail Party! 🏁🚗Come join us at the Grand Prix Plaza in Las ...
01/29/2026

We’re just two weeks out from the UpdatePromise NADA 2026 Cocktail Party! 🏁🚗

Come join us at the Grand Prix Plaza in Las Vegas on Thursday, February 5, 2025, for a night of networking and F1-themed fun.

Limited spots available, RSVP today to save your spot! 👉 https://bit.ly/4ihFiZa

Can’t make it, but still want to connect with Matt? Get on his calendar! 📆 https://bit.ly/45TOAoD

Address

124 Sweet Meadow Boulevard Ste 325
Charlotte, NC
28262

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+17043144040

Website

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