05/26/2026
Deception, ignorance and incompetence. One of my closest friend’s wife was rear ended and they totaled her 2023 Honda Odyssey Elite van with 90,422 miles. The person who hit her had National General (ALLSTATE) the same insurance as them. Here is where the wheels came off and things went south. They offered her $28,498.43 based on the same unreliable CCC vehicle valuation company that almost every insurance company uses. We ran the value and found out it was worth $35,525 in my opinion. That’s a difference of $7027. I told Tracy you need to invoke the appraisal clause and hire me. So he did. I always does what I say. He actually does the opposite of what I say usually, but he trust me 110% when it comes to my business. The adjuster said “ I’ll see if you can do this?” This is not your on your insurance…..(Incompetent or deceptive?) I responded of course he can, put it under his coverage. They finally did. When he did they immediately turned on him. More deception and incompetence ensued. Dominique tried to say “typically” and “company policy” requires that I have to provide her with my paperwork before they engage and assign an appraiser. I immediately called BS and sent a spirited email. She then doubled down, saying her boss and the appraisal company said she was correct. He manger Kerri S. Thorp tells Tracy I was correct and Dom was wrong. Dominique then says Rvest ( the appraisal company) was hired and they would be in touch. More Lies .. I know the folks at the appraisal company we work together daily. When I inquired they said they had NO assignment. Enter the 3 “Ds” Defend, Deny, Delay and LIE. A couple more days go by and they finally get an appraiser. He is a very knowledgeable and professional person. Within 2 emails we quickly agreed the van is ACTUALLY worth $35,384. That’s an insane amount of $6,886 more. Just think how many people every day are cheated by an insurance company… even when it’s the insurance company you pay to protect you!! NEVER TRUST THE PEOPLE WHO OWE YOU MONEY TO DETERMINE HOW MUCH MONEY THEY OWE YOU, and never trust a single word they speak. You need to say, SHOW ME WHERE IT SAYS THAT IS IN MY POLICY.