11/28/2022
Front Desk Associate / Shop Helper
Bainbridge Automotive Repair has an opening for a Front Desk Associate / Shop Helper to assist
customers, technicians, and keep the building tidy.
Job Location
Bainbridge, GA
Job Type
Full-Time
Schedule
M-F 7:30 AM - 5 PM, some Saturdays 8 AM - 12 PM
Essential Functions
Greeting customers and asking them to explain the vehicle issue
Writing up customer information
Communicating customer information to a technician
Inputting customer and vehicle information into a customer relationship management system
and service database
Writing and tracking service work
Creating automotive work estimates
Responding to customer questions and communications during the service process
Maintain accurate records of interactions with customers and recurring user problems
Scheduling appointments and managing calendars
Running errands as requested
Responding to all customer inquiries in a polite and timely manner
Processing bills and helping clients or customers if they have any questions about their charges
Keeping the front desk area organized
Keeping the shop clean, including but not limited to sweeping the floor, cleaning workspaces
and tables, cleaning the microwave and refrigerator when it is dirty, cleaning the restroom,
taking out trash to the dumpster
Job Specifications
This job position requires the following:
Ability to lift up to 50 Ibs
Moderate physical activity
Ability to work without air conditioning / heat, fan or space heater may be used
Great communication abilities, including written and verbal communication
Patience, empathy and professionalism
Effective time management, prioritization and multitasking skills
Ability to work in a dynamic environment
This job description is subject to change at any time.