09/04/2024
Automotive Service Writer / Advisor (Avon, NY)
WANTED: FULL TIME AUTOMOTIVE SERVICE WRITER / ADVISOR, MUST HAVE SOME BACKGROUND IN THE AUTOMOTIVE BUSINESS.
We are a busy, family owned, repair shop looking to add to our existing team. We are looking for someone who can perform daily automotive service advisor duties, as well as perform some additional book keeping and inventory management tasks.
Our customer base is built on our reputation of being fair and honest, candidate must be able to build on relationships with our customers and suppliers both current and new.
JOB DESCRIPTION:
- Perform service writer duties which would include: communicating with customers professionally (over the phone and in person), scheduling service appointments, documenting customer concerns, preparing cost estimates and final invoices, completing pickup and payment, etc.
- Locate and order parts as needed, and ensure a timely arrival.
- Maintain parts inventory, and organize returns.
- Prepare monthly statements and reports.
JOB REQUIREMENTS:
- Honest and trustworthy.
- Well organized and able to maintain a clean working environment.
- Ability to multitask and complete tasks in a timely and efficient manner.
- Professional appearance is a must.
- Reliable and strong work ethic.
- Persistent problem solver.
- Motivated to exceed customers expectations.
- Prior experience working with customers and providing an exceptional experience.
- Previous automotive service writing experience preferred, not required.
- Outgoing personality with expertise at developing relationships (i.e., a "people person").
- Basic computer and software proficiency.
- Must be willing to submit to a background check and drug screen.
- Valid driver's license.
Pay commensurate with experience.