08/06/2026
⭐ Customer Spotlight ⭐
"My initial inquiry was after hours, during the weekend. Your AI agent worked well and allowed me to pose my top of mind questions. Ashleigh Willis then followed up first thing Monday morning. Her communication, professionalism and pleasant demeanor created a truly pleasurable transaction. She was able to answer all of my questions over phone, text and email in an agreeable and non-contentious manner. I felt comfortable dealing with her as a representative of Gerald Jones Ford. What a breath of fresh air!
Throughout over 40 years of purchasing more than 20 vehicles, this was my first "online" purchase. I felt like I was able to trust Ashleigh throughout the process without actually touching and driving the Bronco until traveling over 2 hours to finalize and take delivery. Once at the dealership, I felt like my time was appreciated and respected. Very professional and no nonsense, yet feeling care and warmth.
Vehicle inspection was not pressured and the test drive was as long as I needed to realize I was going to purchase this vehicle.
Once onto the final paperwork side, Charlie had everything ready. He did his part. I did my part.
During the initial cleanup of the vehicle, they had applied tire shine. I don't care for it and asked that the shine be washed off. Ashleigh's response was, 'sure, no problem.' Just like the whole transaction was.
I am very pleased with the level of professionalism that Gerald Jones Ford has created within its dealership."
Stories like this are why we love what we do. 💙 From answering questions after hours to making the buying process smooth from start to finish, our goal is to earn your trust every step of the way. Thank you for making the trip to see us, congratulations on your new Bronco, and thank you for recognizing Ashleigh, Charlie, and the entire Gerald Jones Ford team!
