Quality Automotive

05/04/2026

We love our customers! ⭐⭐⭐⭐⭐

Take your truck to these guys! Tired of being “upsaled” by Future Ford, I decided to search for a local (Auburn) sho...

05/04/2026

We love our customers! ⭐⭐⭐⭐⭐

Great Service! Nikki and Brett at Quality Automotive are top-notch. Friendly, honest, and dependable! Everything you...

04/10/2026

We love our customers! ⭐⭐⭐⭐⭐

Professional and friendly service I really appreciated the time Brett took to talk to me about the various options a...

06/17/2025

WE ARE HIRING: Automotive Service Advisor

Quality Automotive is seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. We are a Ford specialty shop and only service Ford, Lincoln & Mercury vehicles. This is a customer focused family business that works together to take care of people, and we like to have fun doing that! The ideal candidate will serve as the primary point of contact for customers, providing exceptional customer service while managing their automotive needs. This role requires a strong understanding of vehicle maintenance, mechanics and repair processes, along with excellent communication and sales skills.

Responsibilities

• Greet customers and assess their automotive service needs with professionalism and courtesy.
• Provide detailed explanations of services required, including mechanical knowledge related to shocks, struts, tire service, and general vehicle maintenance.
• Prepare service estimates and write up service orders accurately.
• Communicate effectively with technicians regarding customer concerns and service requirements.
• Sell additional services based on customer needs and vehicle condition.
• Maintain a clean and organized service area, ensuring a positive customer experience.
• Follow up with customers post-service to ensure satisfaction and address any further questions or concerns.
• Stay updated on automotive technology, trends, and best practices to provide informed recommendations.

Experience

• Previous experience in an automotive service environment is required.
• Strong mechanical knowledge is essential; familiarity with auto repair is a plus.
• Experience in service writing and selling automotive services is highly desirable.
• Proven sales skills within the automotive industry will be beneficial.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Full-time: Monday to Friday 8AM-5PM
Pay: $60,000.00 - $100,000.00 per year
Benefits:
401(k) matching
Health insurance
Paid time off

Location:
Quality Automotive (Ford Specialist)
3740 Grass Valley Hwy. Ste. 1
Auburn, CA 95602

**If you are interested, please submit a resume to [email protected] or stop by and complete an application. Thank you!**

QA is dedicated to honesty, unparalleled service, and the highest standards of quality in repair or maintenance of your Ford, Lincoln or Mercury vehicle.

12/02/2024

Another Ford 6.7l in with a failed CP4 high pressure fuel pump. We have the fix in stock and ready to install. S&S diesel’s CP4 to DCR pump conversion. CARB approved (Legal for sale and install in California). Call today for more info

04/16/2024

We are excited to share our new website! 💻📱Go check it out and let us know what you think! https://www.qualityautomotiveauburn.com/

12/14/2023

Winter is here !!! Chris getting the Heater working properly , Major Surgery !!

06/30/2023

Happy Friday!! Quality Automotive will be closed Saturday 7/1 through Tuesday 7/4. We hope that everyone has a safe and patriotic 4th of July weekend!! We will see you on Wednesday! 🇺🇸🎆

06/05/2023

Cali installers Quality Automotive have the best boy working on shop supervision, making sure each gets the full treatment!👏

05/26/2023

We will be closed on Monday to take a time out and honor those who have served and have fallen in the line of duty. 🙏🇺🇸❤️