Arlington Heights Ford

Arlington Heights Ford We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Ta**us, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition.

Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance an

Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance an

Operating as usual

Supporting Breast Cancer Awareness Month the entire month of October here at AH Ford!
10/14/2021

Supporting Breast Cancer Awareness Month the entire month of October here at AH Ford!

10/09/2021

SUMMARY:
We’re looking for a Customer Care Coordinator to join our team. You will create/confirm sales appointments; make outbound calls to generate business for the company and follow-up with clients. You must be able to multi- task, use a multi-line phone system, report your progress and deliver exceptional customer service. Full training available.

DUTIES AND RESPONSIBILITIES:

Must be able to communicate effectively with sales customers and prospects whether by phone, by e-mail or in person.
Makes 110 phone calls per 6 hour shift.
Assists customers in scheduling a visit to test drive and purchase a vehicle.
Confirms customer appointments and follows up afterwards.
Understands the psychology of sales customers and works with them accordingly to draw them into the store for proper assistance.
Checks e-mail frequently and responds to customers immediately. Delivers messages intended for the other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
Handles all sales inquiries personally.
Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
Attends service and phone training as requested by manager.
Must have a valid drivers license

SECONDARY DUTIES:
(include, but are not limited to):

Maintains professional appearance.
ADDITIONAL RESPONSIBILITIES:

Arrives to work on time.
Follows instructions from a supervisor.
Interacts effectively with co-workers.
Understands and follows work rules and procedures.
Job Type: Part-time and full-time available
801 W Dundee Rd

10/09/2021

It’s a great day at Arlington Heights Ford. Come visit us at 📍801 W Dundee rd. Arlington Heights IL 60004. Over 40 new vehicles and 100+ pre-owned vehicles are waiting for you! Give us a call! ☎️ (847)481-0533
#fordbronco #ahford #illinois #bronco2021 #dealership #ford

“I’m a maverick, I’ve always been a maverick” -Sonny Bono.2022 Ford Maverick is FINALLY here! Stop by & see it!.Check ou...
10/08/2021

“I’m a maverick, I’ve always been a maverick” -Sonny Bono
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2022 Ford Maverick is FINALLY here! Stop by & see it!
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Check out our stories for more behind the scene photos & highlights!
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847-481-0533
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Contact the store or one of our sales pros for more info
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Click the link in our bio to view our full inventory
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#ford #fordperformance #fordtrucks #fordtough #fordracing #goford #cars #carsofinstagram #carstagram #classicford #fordnation #forddaily #arlingtonheights #chicagocars #carsandcoffee #carsforsale #carsdaily #fordmaverick #maverick #chicagocarscene #chicagocars #cardealership

“I’m a maverick, I’ve always been a maverick” -Sonny Bono
.
2022 Ford Maverick is FINALLY here! Stop by & see it!
.
Check out our stories for more behind the scene photos & highlights!
.
847-481-0533
.
Contact the store or one of our sales pros for more info
.
Click the link in our bio to view our full inventory
.
.
.
.
#ford #fordperformance #fordtrucks #fordtough #fordracing #goford #cars #carsofinstagram #carstagram #classicford #fordnation #forddaily #arlingtonheights #chicagocars #carsandcoffee #carsforsale #carsdaily #fordmaverick #maverick #chicagocarscene #chicagocars #cardealership

10/07/2021
BUILT Ford Tough.

Built Ford Tough. It's synonymous with the rugged capability, outstanding performance and dependability of Ford trucks. Whether it's hauling a big load or getting you to a job site, count on the lineup of versatile, hardworking Ford trucks to work overtime and get the job done. #ford #fordtrucks

10/05/2021

Looking beautiful in front of the dealership! #mustang #mustang50 #ford #fordmustang #fastcars #cars #dealership #dealershiplife

*October has entered the chat*.We have great specials going on all month!Call 847-870-1300 for service appointments or s...
10/02/2021

*October has entered the chat*
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We have great specials going on all month!Call 847-870-1300 for service appointments or sales appointments.
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2021 Ford Bronco 4 door in Cactus Gray
.
Check out our stories for more behind the scene photos & highlights!
.
847-481-0533
.
Contact the store or one of our sales pros for more info
.
Click the link in our bio to view our full inventory
.
.
.
.
#ford #fordperformance #fordtrucks #fordtough #fordracing #goford #cars #carsofinstagram #carstagram #classicford #fordnation #forddaily #arlingtonheights #chicagocars #carsandcoffee #carsforsale #carsdaily #bronco #bronco2021 #fordbronco #bronconation #broncos #explorepage #explore #exploremore

*October has entered the chat*
.
We have great specials going on all month!Call 847-870-1300 for service appointments or sales appointments.
.
2021 Ford Bronco 4 door in Cactus Gray
.
Check out our stories for more behind the scene photos & highlights!
.
847-481-0533
.
Contact the store or one of our sales pros for more info
.
Click the link in our bio to view our full inventory
.
.
.
.
#ford #fordperformance #fordtrucks #fordtough #fordracing #goford #cars #carsofinstagram #carstagram #classicford #fordnation #forddaily #arlingtonheights #chicagocars #carsandcoffee #carsforsale #carsdaily #bronco #bronco2021 #fordbronco #bronconation #broncos #explorepage #explore #exploremore

09/17/2021

Team Member Responsibilities



Rental Agent Needed Inside Arlington Heights Ford

40 hour work week

Bilingual Agents Welcome

Pay determined based on experience

Training Provided

MUST BE 21

Must have a valid drivers license

Company Benefits

Competitive Pay

Medical, Dental, Vision, Life, Long and Short Term Disability Plans

401(k) Options with Employer Contributions



This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Detail-oriented -- would rather focus on the details of work than the bigger picture

Achievement-oriented -- enjoys taking on challenges, even if they might fail

Autonomous/Independent -- enjoys working with little direction

High stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused

Team-oriented -- cooperative and collaborative

People-oriented -- supportive and fairness-focused

Job Type: Full-time

09/15/2021

At Arlington Heights Ford, we strive to make every customer a customer for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.

Benefits
Medical
Dental
Vision
401K with Match
Life Insurance
Short/Long Term Disability
Paid Training
Paid Time Off
Saturday Lunches
Discounts on Products and Services
Responsibilities
Oversee service orders and flow of Service Drive. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, s*x, national origin, disability status, genetics, protected veteran status, s*xual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

09/15/2021

Arlington Heights Ford is proud to be the only Ford dealer in the nation to win the President's Award in Customer Service and Satisfaction for 31 consecutive years. We are proud to have served Arlington Heights and the surrounding community since 1983.

WHAT WE OFFER

A full range of benefits including…
Medical/Dental/Vision/Life Group Insurance
401K Retirement Program
Paid Vacations
Continuous Comprehensive Training
Closed Sundays
Excellent opportunities for advancement; we are growing…we promote from within
The stability of joining a dynamic, forward-thinking, century-old team of professionals


JOB RESPONSIBILITIES

Assist with daily parts orders and shipping
Print orders daily
Check parts availability, and order any needed parts daily
Package each order
Ensure the most inexpensive shipping option for each order packaged, create shipping labels, and place in "shipping area" for pickup
Assist with daily wholesale orders.
Bill out parts
Assist in annual Physical Inventory Counts and Weekly Cycle Counts.
Be friendly, professional, and efficient


POSITION REQUIREMENTS

Auto Parts shipping and receiving experience preferred, but not required. Will train the right candidate.
Prior knowledge of CDK system preferred, but not required
Team oriented, flexible, and focused
Valid driver's license.
Must be willing to submit to a background check, MVR screen, and drug screen.
Lift and/or move functions: Regularly will lift up to 10 pounds; frequently will lift from 11 to 25 pounds; occasionally will lift 26 to 100 pounds.
Excellent verbal and written communication skills.
Ability to multi-task, prioritize, and organize work.

09/15/2021

Do you want to add e-commerce and warehousing to your list of experience?

If so, this is the place for you.

We are a high volume e-commerce, auto parts warehouse looking to fill inventory control roles with energetic, eager to learn individuals.

Skills/Abilities Needed:

Data entry experience helpful but not necessary
organizational skills
communication skills
ability to read and comprehend instructions
ability to work as a team player
professional and courteous attitude and behavior
ability to maintain effectiveness and professionalism in a high-speed environment
ability to use a computer is a must
ability to lift up to 25lbs
general warehouse experience a plus
Job Type: Full-time

401k and benefits offered

09/15/2021

Looking for someone to help one of the owners manage his calendar, appointments, email, social media, miscellaneouse errands, setting up travel, dealing with the ex*****on
of a wide variety of projects.
This person must be fluent in all current social media, online meeting platforms, Microsoft applications, etc.

Characteristics must be professionally
social, and comfortable dealing with vendors, contractors, attorneys, and customers.
Applicants must have a minimum of a bachelors degree and bilingual is a plus but not required.
The hours change based on the need for assistance. Typically not before 8am and rarely after 7pm except to respond to an email or text or take a quick call for the status on a project.
Organization and structure is the key in additional adding perspective on projects from a younger generation.
It may include domestic travel and you will occasionally be able to bring a companion.
Pay will be hourly but include bonuses on the corporate profits. Those will be paid monthly or quarterly and will include free paid vacations for two at least once a year.
For more information message me. Ok

Looking pretty good on our lot if we do say so ourselves! 😉 Stop by and talk to one of our sales pros for more informati...
09/11/2021

Looking pretty good on our lot if we do say so ourselves! 😉 Stop by and talk to one of our sales pros for more information on the 2021 Ford Bronco Big Bend @fordbronco

Looking pretty good on our lot if we do say so ourselves! 😉 Stop by and talk to one of our sales pros for more information on the 2021 Ford Bronco Big Bend @fordbronco

09/04/2021

Evening and Saturday Cashier with the 2019 & 2020 JD Power Dealer of Excellence
Arlington Heights, IL
Arlington Heights Buick GMC is looking for a full-time evening and Saturday receptionists to join its growing team!

The qualified candidate(s) will work in a position Tuesday, Wednesday, and Thursday (3 pm - 8 pm) and Saturdays (8 am - 6 pm). Lunch is catered in on Saturdays.

At Arlington Heights Buick GMC, we strive to make every customer a customer for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.


Responsibilities
Answer incoming phone calls in a professional manner and transfer calls to appropriate person/department
Set service appointments both on inbound calls and outbound calls
Responsible for handling cash drawer and balancing it daily
Process cash, check and credit card receipts for sales, parts and service departments
Maintain dealer license plate inventory
Light filing
Communicate with callers and visitors in a professional, friendly, and efficient manner
Other duties as assigned
Qualifications
Excellent listening and verbal communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Ability to multi-task in a fast-paced, high volume dealership
Must be a team player with integrity and strong work ethics
Professional appearance and eager to improve on all aspects
High school diploma or equivalent required
Computer and math skills required. CDK experience a PLUS!
Must have a valid drivers license

09/04/2021

What we offer:

One of the highest paying dealerships
Competitive salary based on experience and certification to be discussed at interview
Medical & Dental Health Plan
401(k) Plan
Team Atmosphere
State-of-the-Art Facility and Technology
Paid Vacation
No Sundays!
You won't find a better place to call home!

Responsibilities - Certified Diesel Technician:

Communicate with customers or service advisors for descriptions of problems with diesel engine, discuss work to be performed and future repair requirements
Examine vehicles to determine wear and extent of damage or malfunctions
Diagnose and repair problems
Assist the shop foreman/lead technician in recruiting and hiring qualified service technicians as well as assisting technicians with their skills, providing technical support when needed and monitoring performance and productivity
Test and adjust required systems to meet manufacturers' performance specifications
Test-drive vehicles, test components and systems using specialized equipment

Qualifications and Requirements - Certified Diesel Technician:

Diesel Tech Certification and and at least 2 years' experience is required!
Ford experience is a plus
Ability to operate comupterized systems
Must hold a valid driver's license
Team oriented, flexible and focused on maintaining a high level of customer service
Applicants must pass pre-employment testing to include background checks, MVR, and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, s*x, national origin, disability status, genetics, protected veteran status, s*xual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

09/04/2021

What we offer:

One of the highest paying dealerships
Competitive salary based on experience and certification to be discussed at interview
Medical & Dental Health Plan
401(k) Plan
Team Atmosphere
State-of-the-Art Facility and Technology
Paid Vacation
No Sundays!
You won't find a better place to call home!

Diagnose cause of vehicle malfunction and perform repair
Perform Maintenance services, and perform preventative and routine maintenance tasks.
Repair/service all vehicle systems such as brakes, A/C, tires, transmission, engine, oil changes, fluid flushes, warranty work, and recalls.
Perform work as outlined on repair order with efficiency and accuracy.
Communicate with parts department to obtain needed parts.
Examine the vehicle to determine if additional safety or service work is required.
Notify service advisor immediately if additional work outlined is not needed or required.
Notify service advisor immediately if repairs cannot be completed within the time promised.
Document work performed.
Road-test vehicles when required or refer to the test technician.
Must have a valid drivers license

Address

801 West Dundee Rd
Arlington Heights, IL
60004

Opening Hours

Monday 9am - 8pm
Tuesday 9am - 8pm
Wednesday 9am - 8pm
Thursday 9am - 8pm
Friday 9am - 8pm
Saturday 9am - 6pm

Telephone

(847) 346-3025

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Comments

5.0 /5 Excellent dealership. Everyone is very attentive to the customer. Would highly recommend doing business with Arlington Heights Ford.
Big thanks to Elliott Reicheland everybody at arlington hieghts ford for making this happen!
This is a thanks to the folks in the Service Department. I was traveling from South Dakota, and had a concerning "trouble light" in my Ford Fiesta last Friday (2019/01/05). I called, and talked to a person in the department. Although they were very busy, they said that they could look at it right away. They determined that it was a simple "oil change needed" light, not a serious problem. They didn't change a fee. THANKS, FOLKS!!!
Absolutely the worst customer service from an American Car Company. Arlington Heights Ford of Illinois and Kenosha Ford of Wisconsin....constant lies and misdirection from both dealerships about fixing my brand new car. The Ford customer Service hotline tells me to just deal with the dealership. It’s been 2 months!!!! And am still getting the same run around! I bought a brand New 2018 GT350 Mustang off the showroom floor. After taking the car home I noticed a broken clip on an interior panel, missing screws on the front splitter, two large chips on the edge of the hood (Which the dealer tried to hide with touch up paint). The car didn’t even have 60 miles on it!!!! Why are you doing nothing to help???? I will keep posting until somebody does something!!!!
Absolutely the worst customer service from an American Car Company. Arlington Heights Ford of Illinois and Kenosha Ford of Wisconsin....constant lies and misdirection from both dealerships about fixing my brand new car. The Ford customer Service hotline tells me to just deal with the dealership. It’s been 2 months!!!! And am still getting the same run around! I bought a brand New 2018 GT350 Mustang off the showroom floor. After taking the car home I noticed a broken clip on an interior panel, missing screws on the front splitter, two large chips on the edge of the hood (Which the dealer tried to hide with touch up paint). The car didn’t even have 60 miles on it!!!! Why are you doing nothing to help???? I will keep posting until somebody does something!!!!
Thank you Arlington Heights Ford for helping us in getting our USWHS Fleet on the road! Brought one of them through Quicklane yesterday for routine service, in and out as usual and back to doing what we do! We are forever grateful for helping us over 30+ years as customers both in business and personally. See ya soon for more additions to our fleet! Superior Dealership, Superior Sales Process, Superior Service Department = Customers for Life!!! 🇺🇸💧
Excellent buying experience and would highly recommend working with Jeff Reckards and he is a top-notch sales professional. The process was smooth from start to finish. Driving from Orland Park, Illinois to Arlington Heights was time well spent. GO AH Ford, you won't be disappointed by your car buying experience.
The sales staff is remarkable. I came in for an oil and went home with a new vehicle. John Guido and Neal Snyder were great.
Best dealership, best team, best service, great place to buy your Ford, Jim Tatooles
Best dealership, best team, best deals, best service, great people, Jim Tatooles
This is my second car from Arlington Heights Ford. I am super happy with the service. Steve Ursin is a top notch salesman who is straight forward and helpful. I drove a Jeep Grand Cherokee that was comparable to my new Edge and the people at Arlington Heights Ford brought me back. The General Manager John Guido Jr. Was more than accommodating and did his best to make the deal that made me happy. I am a loyal Ford customer because of the people here.
Hello! Three auto repair shops in your closest area have been already added to the mobile application’s catalog. It helps users to locate the best shops in Arlington Heights. For some reason your shop is still not in the list. Please note: you have the last chance to get you FREE account at https://apps.facebook.com/repairshopscatalogqa/?register_code=10204085