10/12/2026
LET’S TALK ABOUT INSURANCE COMPANIES AND YOUR RIGHT TO CHOOSE YOUR OWN REPAIR SHOP!
I don’t know how many times we have to address this, but here we go AGAIN!
Insurance companies have preferred repair shops they work with. Good for them!
But
YOU DO NOT HAVE TO USE THEIR PREFERRED SHOP!
You have the right to choose where your vehicle gets repaired.
Today, we had another customer drop off a vehicle after being told by their insurance company that we supposedly don’t guarantee our work. 🤔 Where that information came from, we have no idea, but let’s set the record straight!
✅ WE GUARANTEE OUR WORK!
✅ WE USE QUALITY PRODUCTS, INCLUDING DeBeer PAINT!
✅ WE HAVE BEEN IN BUSINESS FOR 20 YEARS!
✅ WE STAND BEHIND THE WORK WE DO!
We have worked with just about every insurance company in the area over the years, yet because we aren’t a “preferred shop,” we continue to hear stories about customers being steered elsewhere or being given misinformation about independent repair shops like ours.
Let that sink in. We’re a small business trying to make an honest living, take care of our customers, and provide quality repairs, yet we have to fight against misinformation just to get a fair chance at earning your business.
WE WORK FOR OUR CUSTOMERS, NOT THE INSURANCE COMPANIES!
We have gone above and beyond for our customers time and time again. We’ve worked to price-match factory parts when insurance estimates included salvage or aftermarket parts, and we’ve waived deductibles when circumstances allowed us to do so. We do everything we reasonably can to help our customers get the repairs they deserve in a timely manner.
Small businesses already face enough challenges without having to compete against misinformation.
HAVE YOU EVER BEEN TOLD BY YOUR INSURANCE COMPANY THAT YOU HAD TO USE A CERTAIN SHOP, OR BEEN GIVEN MISLEADING INFORMATION ABOUT AN INDEPENDENT REPAIR SHOP?
Please consider contacting your state’s Department of Insurance or insurance commissioner to report your experience. Consumer complaints matter, and speaking up may help bring attention to these practices.
We aren’t asking you to choose us just because we’re a small business. We’re asking you to make an informed choice based on our work, our reputation, and the service we provide, not on something someone says about us that simply isn’t true.
To all of our loyal customers, everyone who recommends us to friends and family, and everyone who continues to trust us with their vehicles: THANK YOU!
Twenty years in business means a lot, and we wouldn’t be here without you. We appreciate every opportunity to earn your trust and your business.
Support local.
Know your rights.
Choose the shop YOU trust even if it’s not ours!
