02/06/2026
WE ARE HIRING!!!!
Experienced Service Writer Wanted!
Please email resumes to: [email protected]
Or Call 847-854-7100 and ask for John
Job Overview
We are seeking a motivated and detail-oriented Service Writer to join our dynamic team. The ideal candidate will have a strong background in automotive service and possess excellent communication skills to effectively interact with customers and service technicians. As a Service Writer, you will play a crucial role in ensuring customer satisfaction by accurately documenting service requests, providing estimates, and facilitating the repair process.
Responsibilities
Greet customers and assess their automotive service needs.
Accurately document service requests and relay information to service technicians.
Provide detailed estimates for repairs and services, including upselling additional services when appropriate.
Maintain clear communication with customers regarding the status of their vehicles throughout the repair process.
Ensure that all necessary parts and services are ordered and available for timely repairs.
Collaborate with service technicians to clarify any technical issues or concerns.
Process customer transactions efficiently and maintain accurate records of all services performed.
Stay updated on automotive repair techniques, including shocks, struts, alignments, and other relevant services.
Requirements
Previous experience in auto service or dealership environment a must.
Strong background in service writing with a focus on customer interaction.
Knowledge of automotive repair processes and terminology is essential.
Ability to sell services effectively while maintaining customer trust.
Familiarity with automotive sales practices.
Excellent organizational skills with attention to detail.
Strong interpersonal skills to interact positively with customers and team members.
Ability to work in a fast-paced environment while managing multiple tasks efficiently.
Join our team as a Service Writer and contribute to delivering exceptional automotive service experiences!
