RCS Automotive - Randall Consultation and Services

RCS Automotive - Randall Consultation and Services RCS Automotive (D.B.A.)/Randall Consultation and Services is your elite automotive repair facility.
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Servicing all makes and models, cars/SUVs/trucks, for mechanical concerns.

09/24/2026

* Apologies for the accidental slow mo audio and video in this upload, I fat fingered the camera, putting it up under the dashboard to show the failure.

Our client dropped their vehicle off for a clunk concern in the front end figuring a ball joint or strut was the failure. Once we got to evaluating the concern we found that the steering system was functioning fine and that the clunk was actually internal in the steering column. Certain kias and Hyundais have a column mounted power steering motor that has a rubber coupling inside that over time will disintegrate and cause this pop noise. Upon removal we found it lost all of its fingers and fortunately was caught before damage to the motor or column occurred. Post replacement the vehicle handled smooth and sounded like glass and our guest was happy heading down the road again.

09/22/2026

Our guest had their vehicle brought to our facility when they were constantly battling a battery draw concern and also noticed the air conditioner would go out intermittently. We jumped right into the issue finding that the cooling fan would remain on long after shutting the vehicle off and would inevitably draw the battery down. During our testing of the fan we noticed that the low speed was inop and unable to be commanded which lead us to their accounts concern as well, the cooling fan is a primary part of the signal loop to allow the ac compressor clutch to engage, without it operating correctly it was not allowing the engagement periodically. When we removed the fan we would the modules resistor was corroded and cracked which allowed a short to operate on its own time. The replacement fan brought all systems back online for our guest and they were down the road without worry.

We here at RCS Automotive love this kinda feedback more than birthday cards with cash stuffed in it.  We put our very be...
09/18/2026

We here at RCS Automotive love this kinda feedback more than birthday cards with cash stuffed in it. We put our very best effort everyday into delivering accurate diagnostics, quality repairs, and transparent explanations of the work being performed. However, beyond that, we love getting to know our clientele and making friends along the way. It's a huge takeaway from a very stressful job to know we can make such a positive impact in people's lives through the actions we do only a daily basis.. to the degree that thank you cards, sandwiches, desserts, and referrals come pouring in. We truly appreciate you all as much as you appreciate us. Thank you for the continued support for our shop!

09/09/2026

Our client had their vehicle towed to us when they came out to the vehicle not starting. They had been battling an intermittent crank no start for some time but this particular morning it wasn't giving them any hope. They also noted the abs and stabilitrac messages were sounding. When we hooked up to the vehicle we found many communication codes to various modules which prompted us to start checking power feeds and grounds. Shortly in we found that the frame itself was not establishing any ground connection so we moved forward to inspect the primary frame ground cable and found that corrosion had taken over. The braided cable was falling apart with a simple pull of the finger and we could not get our test light to illuminate. Calling for a new braided strap we found out not only was it sold as an entire harness costing well over $400 dollars but it also was now discontinued and not available. So we manufactured a solution with 6 gauge battery cables to give a permanent solution to a frame ground. Once installed our guests truck fired right up, no trouble lights were returning, and our guest was on their way down the road satisfied with results.

09/01/2026

Our client arrived at our facility with a rough running concern and multiple check engine light codes stored. The idle was high and unstable and with the air metering codes we were seeing we suspected a vacuum leak or some sort. A quick check with brake cleaner didn't uncover any issues but we wanted to be more thorough so we grabbed our trusted smoke tester and filled the system. We quickly found the vvt actuator had a leak under pressure causing our surging, but after replacing the o ring, our idle became extremely erratic and the off was noticeably noisy. We checked the pcv and found a serious amount of carbon build up and a failed diaphragm, so we moved forward with replacing the valve cover, and once back together our idle was stable, our check engine light was gone, and our customer left completely satisfied with the repair costs and outcome.

08/26/2026

Our client had their 19' Mercedes S560 brought in when they were experiencing an abnormal power output and a check engine light. Checking over the system we found the turbocharger waste gate to be suck on bank 1ncausing fluctuating boost. We also found that the mechatronics internal hydraulic valve body had internal sticking from swarf coating in the valve system. When we called for a price on the unit we were told by Mercedes that the unit could not be sold over the counter and can only be replaced by a licensed Mercedes Benz dealer. We were not willing to accept that response. So after a conversation with our guest we moved forward with a level 2 service finding some measured o ring diameters and were able to service the unit. Hopping back into our Autel we calibrated the unit and filled the fluid back up for a recheck. The hardset code was no longer in a passive state and our guest was avoiding a very large bill with the Mercedes dealership.

RCS Automotive would like to extend our appreciation towards all our clients and friends who have taken time to post rev...
08/07/2026

RCS Automotive would like to extend our appreciation towards all our clients and friends who have taken time to post reviews about your experiences, we absolutely love hearing all the feedback, and will continue to service vehicles at a higher level. We would also love to take a moment to spread the limelight, many of these reviews name our owner Jeremy for the appreciation, but a town isn't built by one man. We are grateful for the staff and talented technicians they are the back bone of the establishment.. and they take great pride in every vehicle we touch under our roof.

From the RCS Automotive family.. thank you for your continued support!

RCS Automotive is a proud sponsor of Green Local Schools Football Team.
08/05/2026

RCS Automotive is a proud sponsor of Green Local Schools Football Team.

Under promise and over deliver always.  However, we are very excited about the success with this repair!Our client had t...
08/01/2026

Under promise and over deliver always. However, we are very excited about the success with this repair!

Our client had their band touring van towed in due to a mechanical breakdown, they were driving and heard a noise, followed by loud gun fire like sounds, and a flashing check engine light. We took the vehicle in to service and found the bad news out, cylinder 5 spark plug had worked itself out of the cylinder head, and took much of the threads with it, there was no reinstallation without intense repair.

We present options to our client, either the cylinder head was going to come off and reseal the engine (12 years old and some mileage had this not carrying the best warranty for the guest), or replace the engine with a new long block. After pricing both avenues our guest decided that an engine replacement would be the best route for long term hold. At that point we presented one other option, that being, installing a time sert into the head while still installed on the vehicle. We have performed this service many times with success but it obviously carries risk, with our customer already agreeing to an engine replacement if needed, they were welcoming the opportunity of a successful repair and acceptant that if it failed they were right back to an engine replacement any how.

Our process is tried and true, we first utilize a back tap system to clean the threads out of the majority of current debris, and the tap has a hat that collects chips and brings them outward. Next we utilize a specialized reaming tap to take the spark plug hole up to a larger size, this size is specific to the time sert that will be installed, which has the internal threads that match a spark plug. We grease the tap to give a binder so that went tapping the head the chips want to stick to the tap rather than fall in. We use a specialize hand made vacuum tubing tip to go down in the cylinder and extract any particles that may have fallen by unnoticed. One more added measure is utilizing multiple fill and purges of the chamber with transmission fluid, which helps any left over debris float up and flow out of the hole. A good cleaning with parts cleaner and a copious amount of red loctite on the sert, it is installed, and left 24 hours to cure.

End results, restored threads into a cylinder head, no internal damage done to the engine, and our guest back on the road savings thousands upon thousands of dollars.

Looking for a provider that has your best interest in repair work out first.. call RCS Automotive (330) 328-7464.

07/31/2026

It's not always check engine lights and wiring concerns over here! Today our guest brought their Ford Flex in for two new wheel bearings, the vehicle was a 2014 with a gentle 230k miles in our rust belt. So today we got our frustrations out and hammered these hubs until they gave out. The guest was also in need of rear brakes so we installed new pads and rotors and had the vehicle back to them in the early afternoon.

Address

2338 Killian Road
Akron, OH
44312

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+13303287464

Website

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