Going the extra mile to ensure our customers are satisfied is second nature to us. Executive Summary
JUNIOR'S HOLDINGS LTD (JHL) is a start-up organization that offers a complete domestic and foreign care repair service as well as a full-featured retail parts store. JHL will serve Trinidad, OR market with just one convenient locations. The Concept
The auto repair market has a lot of competition,
however, almost all only offer service. JHL will differentiate themselves by not only offering a hassle-free repair service, but a fully stocked parts store. Not only will this serve a wide range of customers for both service and parts, but the parts department will support the service department by allowing the service department to turnaround jobs far faster than the competition with generally all of the needed parts in stock and on location. This offers incredible value to customers who need their cars fixed right away. Waits for service and parts are ideas not entertained by JHL. Lastly, JHL offers unlimited shuttle service for repair customers making the entire service experience as painless and convenient as possible. JHL will attract and maintain a loyal customer base through their customer-oriented focus on business. All employees are trained and held responsible for providing superior service, developing a long lasting trust bond with customers. This is very important, especially in the auto repair industry where trust and honesty are not the image of repair facilities. Mission
Junior's Holdings LTD aims to offer high-quality auto repair services and a full range of auto parts. JHL focuses on personalized service to its customers by offering convenience and rapid service. Additionally, JHL is technologically savvy with computerized monitoring of all parts inventory, to ensure that parts are always in stock, while keeping a balanced level of inventory to maximize inventory turnover. Keys to Success
JHL's keys to success will include:
Expedient and convenient auto repair services. Growing and maintaining a referral network of local towing service companies. A wide range of auto parts inventory that is (nearly) never out of stock. Rapid order and delivery of vehicle at a timely manner.
