08/07/2021
Another Delivery done! Mr and Mrs X came on good recommendations looking for a new Vehicle. With a fleet of over 200 Vehicles both NEW & PRE-OWNED. Step 1 is always REQUIREMENTS, it is critical to put our good ear forward and Listen. ☝🏻🏅
1. Drives their C180 (w204) nearing a good 10 years🥇
- Faced minimal issues throughout the lifespan of the car, found it reliable and of good comfort
- High daily mileage (Sales, general family use)
- Keen liking to MERCEDES ONLY for its status and built quality
After recommending the New GLB (SUV) for its utility, comfort and overall aesthetics. We sensed a slight reluctance in Mr X’s response, WE NOTICED.
Then on, we contacted our close partners in the industry and sourced for several units ranging from the E-Class to C-Class and finally settled on a C180 (W205) - genuine mileage, very well maintained and interior of his liking.
NO HARD-SELLING, NO SALES TACTICS, just genuine sincerity in finding the car of choice is our motto.
FINANCING🥈
Working out the numbers and giving our input is essentially what Car sales / advisory is about.
2. After viewing their current car C180 (w204) in immaculate conditions our IN-HOUSE exporters were offering a high valuation. However, the couple were also doing their own inquiries and found a dealer that were offering $1k more (ready buyer on-hand)
Unlike certain companies that have a strict policy after signing the SALES AGREEMENT, we made an exception and allowed the transaction as we couldn’t match the prices.
“Know that at times a little flexibility goes a long way”
AFTER-SERVICE 🥉
At CarBROS we highly value after service as an essential attribute of our sales crew.
3. Knowing their trade-in dates. We did the next best thing arranging for a BACK-TO-BACK delivery, and ensuring they are with a ride throughout the entire transition.
A Rushed but thorough process nonetheless 😇
Welcoming your New C180 yet again Mr & Mrs X
(Consistent level of service provided from buying brand New/ pre-owned and even COE Renewed cars)