05/05/2024
LTO Press Release
May 4, 2024
LTO launches 'Aksyon on the Spot' hotline vs online scammers, abusive motorists
Amid the proliferation of online scams, the Land Transportation Office (LTO) has launched a hotline that will receive all the complaints that include phishing scams by cybercriminals who impersonate the agency in sending fake traffic violations.
Phishing scam is the practice of sending emails or text messages purportedly from companies and government agencies. In most cases, the message contains a link that would expose personal information on the target victims once clicked.
LTO Chief, Assistant Secretary Atty. Vigor D. Mendoza II will not only cater to phishing scam but also abusive and erring motorists on the roads.
Mendoza said the hotline is aimed at ensuring quick response from the government against erring motorists in line with the instruction of Department of Transportation Secretary Jaime J. Bautista to ensure safety of all road users.
Dubbed as “Aksyon on the Spot”, road users are encouraged to send SMS (short messaging system) to 09292920865 if they cross paths with abusive or erring motorists on the road.
“Sa pamamagitan ng ating hotline, mabilis na matutugunan ng inyong LTO ang mga reklamo ng ating mga kababayan laban sa mga online scammers at mga pasaway na motorista,” said Assec Mendoza.
“Kaya mula sa mga simpleng mga paglabag sa batas trapiko hanggang sa road rage at maging ang paggamit ng wang-wang na mahigpit na ipinagbabawal ngayon ng ating Pangulong Ferdinand “Bongbong” Marcos, Jr. under the Bagong Pilipinas, makakaasa ang ating mga kababayan ng mabilis na tugon mula sa inyong LTO, mula sa inyong pamahalaan,” he added.
Assec Mendoza said they will be distributing “Aksyon on the Spot” stickers to motorists, especially those who will be renewing the license registration of their respective motor vehicles.
The purpose, he said, is to take advantage of the feature of the hotline which also carries a QR code that will provide access to the complainants to formally lodge their complaints.
“Tinitiyak namin sa ating mga kababayan na anumang impormasyon na ibibigay sa atin sa pamamagitan ng ating hotline ay ituturing na confidential at protektado ng ating Data Privacy law,” said Assec Mendoza.
“We encourage the public to inform us of any abusive behaviors on the road at kami na po ang bahala sa aksyon,” he added.
Assec Mendoza said they will coordinate with other law enforcement agencies to strengthen the enforcement and other law enforcement actions that will be received through the “Aksyon on the Spot” hotline. #
