R.S Lane Panel & Paint

04/07/2024

Located in Porirua? No problem
Located in Tawa? No problem
Located in Wellington C*D? No problem
Located in Petone?…..you know what we’re gonna say 😉

With four locations across the Wellington region and our very own transporter we’re helping more people than ever get back on the roads. Whether you’re a mum with 101 errands to run, a commercial company needing the work vehicle to be back out on the road as quick as possible, or just after a couple of touch ups on your vehicle we’re here for you!

We deliver the shortest wait and repairs times from the moment you lodge your claim to getting those keys back in your hand 🔑

Not only are we delivering your vehicles in style, we’re doing it with quality and speed 👌🏼

29/05/2024

CUSTOMER MANAGER POSITION

We’re changing the way the Collision Repair industry is viewed!

Do you want to be a part of this growing team committed to delivering the best in both customer service and experience?

With four locations across the Wellington region, we’re looking some someone who is aligned with the mission and core values of the company to fit the criteria.

We are looking for people who have:

- Strong customer focus and exceptional customer service skills
- Excellent written and verbal communication skills
- Excellent phone manner
- A positive can-do attitude with the desire to learn
- The ability to follow processes with an eye for detail
- The ability to organise effectively, proactively, be adaptable, multi task and meet deadlines
- The ability to work well independently as well as in a team
- A clean driver’s licence

With your own dedicated customers to oversee the role will involve the following:

- Accurately gathering customer information in order to enable right fix first time approach
- Scheduling bookings and entering them into our systems correctly and efficiently
- Answering all incoming enquiries via phone/email following R.S. Lane process
- Liaising with both private customers and Insurance companies and advising of work required
- Assist with customer check ins when dropping of their vehicle for repair
- Updating customers on progress of their vehicle repairs
- Liaise with our operations/ logistics division to make sure all cars are ready on time
- Follow up with customers upon completion of repairs following R.S. Lane process

Hours of employment are Monday to Friday, 7.30am to 5pm.

We are not looking for people who are unhappy in their current job.
We are looking for people who are not SATISFIED in their current job.


Please note we have four locations across the Wellington region: Petone, Porirua, Tawa & Wellington C*D and all candidates must be open to working at any location.

If this position interests you contact us today!

02/01/2024

We hope everyone had a Merry Christmas and enjoyable start to the New Year! 🎅🏻 🎉

Our four locations return to normal hours on Monday the 8th of January, however our Tawa branch located on 98 Main Road Tawa is open 7.30am - 12.30pm for walk in assessments this week.

Should you wish to contact us during this time please send all enquires via our website, or email [email protected] and these will be responded to on the 8th ☺️

29/08/2023

Our Tawa Assessment Centre is OPEN!!! 🥳🎉


Now with four great locations across the Wellington Region, make R.S Lane Panel & Paint your first choice for repairs and see why our customers first experience back on the road is a remarkable one 👍🏻🚙

For quicker vehicle repairs, get in the fast lane!

📍80 Sydney Street, Petone
📍19 Kenepuru Drive, Porirua
📍17 Barker Street, Te Aro

And NOW 📣
📍98 Main Road, Tawa

☎️ 04-568 6363
📧 www.rslane.nz

12/03/2023

We’re adding more like minded and aligned people to join our team in our Porirua office. Is this you? If so, apply today!

We are adding more like minded and aligned people to our team in both our Porirua and Petone offices. Is this you!?

19/12/2022

Our Petone, Porirua and Wellington sites will be closed from 2pm on the 23rd of December and will reopen again on the 4th of January 2023. From the Team here at R.S Lane Panel & Paint we want to wish you all a safe and Merry Christmas 🎄🎅🏻

09/09/2022

Want to be a part of a growing team committed to delivering quality results? We’re looking for a Customer Manager to join our team!

If you’re someone who has exceptional customer service skills, great accountability and a proactive can-do attitude to help us continue to deliver a remarkable experience to our customers, we’d love to hear from you!

Get in touch today for more information!

Hannah 📞 04 568 6363 📧 [email protected]

30/08/2022

Here at R.S. Lane we aim to deliver a remarkable experience to all our customers.

With brand new software systems, dedicated Customer Manager’s to see you through each stage of repair, and a team driven to produce quality results get in the fast lane, get in the R.S. Lane and experience the difference.

☎️ 04 568 6363
📧 [email protected]
📍19 Kenepuru Drive Porirua
📍 80 Sydney Street Petone
📍 17 Barker Street Wellington