24/03/2020
An important message from the team
While the government has listed mechanics as an essential business; we at S R Automotive have decided to help support the community to stop the spread of Covid-19 by shutting our doors to the public, this means from 5pm today (24 March 2020) our reception is closed.
If your vehicle servicing and repairs can be postponed until the alert level comes back down or we advise otherwise, we would ask that this occur. Anyone booked in for a service, repairs or WOF we will be contacting you directly to reschedule your appointment.
We will, however, continue to work on the vehicles of our clients of essential businesses and their workers, that are keeping the country and community running and safe—i.e. doctors/nurses/hospital staff and food supply chain and their workers. https://covid19.govt.nz/government-actions/covid-19-alert-level/ -businesses
We understand that getting to essential businesses such as a grocery store, doctor, etc is required, where taxis or public transport is not available. In this case, we ask that you ring us before coming to the workshop, as no walk in’s will be taken. If you phone us, we can provide free phone consultation, where and determine if the issue your vehicle has is safe to be driven or if is an urgent matter. We value all our clients and want to continue providing a service to you when we can. However, we are unsure of what parts we will also be able to obtain during this time, so priority bookings will be going to the essential businesses first.
Of course, if you or someone in your house is unwell, please cancel your booking and arrange for a family member, neighbour or friend to deliver supplies so your vehicle is not required. This message applies all Alert levels.
We are only a small business and want to protect our families and yours - if anyone in our household or we come in contact with anyone unwell we will have to close. Please note this is an ever-changing situation so for those essential workers and customers coming in we have new procedures to be followed and would ask you to remain in your vehicle and phone us, and we will explain.
Please contact us on 571 4241 or 027 267 8892 if you have any questions
Thanks for your co-operation in this time and all the support this year so far.
Keep safe and be kind.
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