05/10/2026
Why do I have to pay an excess? It’s one of the most common questions we hear after an accident.
If you were at fault, your insurance excess will generally apply. If you weren’t at fault, your insurer may be able to waive it once the other party has accepted liability.
Insurance claims can be confusing, especially when you’re already dealing with the stress of an accident.
If you’re unsure what happens next, have a chat with the Perfect Autobody team. We’re always happy to help make the repair process a little easier to understand.