Novus Westgate

12/08/2025

Locally Owned & Operated – NOVUS Westgate

Hi everyone! I’m Malcolm, proud owner-operator of NOVUS Westgate, your trusted local experts in windscreen and body glass services for cars, vans, campervans and trucks.

What we offer:
• Windscreen repairs & replacements
• Body glass replacement
• Headlight polishing for clearer night driving
• We also sell wipers, glass cleaner, and washer additive

🌍 Eco-friendly care: We recycle old windscreens, and every job helps plant trees — so you're not just fixing your vehicle, you're helping the planet

📞 No national call centre here! You can call us direct or pop in for advice — we’re always happy to help. Got insurance? For most insurers, we can create your insurance claim for you. If you have made a claim with your insurer, just let them know you want NOVUS Westgate to look after your claim.

AUGUST PROMO – WIN A TRIP FOR 2 TO HAWAII with spending money! Every purchase or insurance claim completed this month goes in the draw to win a tropical getaway! So be sure to make sure you tell your insurer want Novus Westgate to look after your repair today.

NOVUS Westgate, 14 Kawakawa Place. (Just up the road from Mitre 10).

Come see us, support local, and experience the difference.

03/11/2024

Windscreen Repair, things you need to know.

Repairing is the preferred option over replacement when possible. It is far simpler, quicker (typically 30 to 45 minutes, verse 4 to 6 hours for replacement), has less possible complications, no wear and tear on your vehicle and is better for the environment. (If claiming insurance for your repair, simply bring your insurance details with you and we can take care of both your claim and repair in 30 to 45 minutes). No appointment is necessary for chip repairs. If you wish to pay cash, we have Eftpos available.

Not all repairs are equal. Novus is the inventor of crack and chip repair. Our products and methods of repair result in the strongest repairs possible (restoring the structural integrity of your windscreen) and we can repair cracks and chips others cannot!

Only ONE attempt to repair a damaged windscreen can be made. We cannot fix a failed repair, no one can. The only option to fix a failed repair is to replace the windscreen, so come and see us first.

Repairing the windscreen stops the crack / chip from growing, restores the strength of the windscreen, seals the damage to prevent delamination and improves the visual appearance of the damage.

There will always be a scare. Some scares are hard to find (you need to know what to look for), whilst others are more obvious. You have probably been in a friends car that has repairs in the windscreen but not noticed, because you didn't look for them.

Just as chips can crack out whilst driving, they can also crack out whilst being repaired! This is extremely rare, but it can happen. To fix the damage, resins injected into the crack. Some cracks are open and resin easily flows. Other cracks are quite blocked and require techniques to get the resin to flow through the entire crack. Occasionally whilst completing these techniques the crack will grow. (If a repairer doesn't use these techniques, they won't be able to repair the damage).

Repairing windscreens avoids the disassembly of a number of parts of your car that are required for windscreen replacement. This means there won't be any wear and tear on these parts. Also if you have an older car, there could be rust hiding under your windscreen which requires repairing. Rust repairs are typically at your expense (not covered by insurance) and typically take a few days to complete. So repairing can be significantly cheaper and less inconvenient for you too!

If you are not sure if your chip / crack can be repaired, simply drop into our branch at 2/14 Kawakawa Place, Monday to Friday 8am to 5pm and we will quickly look at it for you. If its repairable and you have time, we will repair it for you straight away before it grow's! If it can't be repaired, we will confirm what windscreen you require and get a replacement organised for you.

03/11/2024

Need to make an insurance claim to repair or replace your windscreen or other body glass? Simply call us and we can take care of your claim for you. Please have the name of your insurer, policy number handy. If you have claimed directly with your insurer and they have referred you to another repairer, you can tell your insurer you choose Novus (Westgate) and they will send your claim through to us to complete for you, or just get in touch with us, (09) 220 2119. We look forward to helping get your car all sorted.

Call now to connect with business.

03/11/2024

Novus Westgate is now at 2/14 Kawakawa Place, Westgate, off Northside Drive, just up from Mitre 10. Our new premise offers better access and is close to cafes where many go whilst we repair their windscreens. Most drop off and pick up their cars for replacement jobs, but we have other options for you too. We have a desk were you can work whilst you wait if you wish to work remotely. If you fancy some shopping, there are plenty of options nearby. With kids, how about visiting the park or library. We aim to make fixing your auto glass as easy as possible for you. Also if dropping off the day before or picking up the day after suits you better, that's all good too.

Call now to connect with business.

03/11/2024

Novus Auto Glass is a network of Franchise businesses, locally owned and operated. We are here to take care of all your auto glass needs. We can even complete your insurance claim for you (except AA Insurance).

My name is Malcolm and I am the new owner of Novus Westgate (as of 24th July 2024). I am focused on making sure we give the best service, making your repair or replacement as easy as possible.

For most having your windscreen repaired or replaced isn't a frequent occurrence so I will add posts here so you can find out what to expect and what is involved in repairing or replacing your auto glass.