Executive Summary
There is need for a large selection of quality used cars, and Hermes Autos will sell these top-quality used vehicles at a competitive price. We will continue to develop our excellent working relationship with local dealers and auctions to bring the savings to the customer. We offer something different; a pleasant car buying experience. We will create a purchasing environment tha
t caters to the customer’s needs. We are selling a professional service and an experience in car buying that will bring customers back again, as well as referring friends and family. We estimate an optimistic gross margin over the industry average. We will be successful because of the excellent team we have assembled and the drive and determination of our team. Objectives
Cars should be affordable and sold below market price for our customers. Car buying process should be easy and fun.
100% customer satisfaction through repeat customers, referrals and surveys. A thorough inspection process to avoid selling any “lemons”
Mission
Hermes Autos provides a unique car buying experience to the customers. One that focuses on customer satisfaction first. We understand that vehicle purchasing is a necessary, but sometimes unpleasant experience. Our goal is to provide the customer with an enjoyable, honest service by satisfying individual customers with quality product. We also believe it is important to have quality vehicles at low cost.
