★★GPS: 2.81723, 101.73296 ★★
FSG is a workshop formed by a group of experienced Ford specialists to solve everyday issues Ford owners have to deal with.
::: What Can We Do For You? :::
1) Fast Lubrication (60 mins)
2) Warranty Services
3) Air Conditioning
4) Brake System
5) Engine Tuning & Diagnosis
6) Suspension
7) Tires, Alignment & Wheel Balancing
8) Engine Overhaul
9) Transmission / Gear
Box Services
10) Insurance & Collission Repair Services
11) Car Wash, Engine Wash & Grooming Services
12) Special Corporate Fleet Maintenance and Credit Facilities
::: The main trust of our operations will be guided by :::
★ High-quality work
★ Experienced mechanics that are friendly, customer oriented, and will take the time to explain to customer the intricate nature of our business and service
★ Constant contact with clients to keep them informed about the status of their car and the repair progress
Ford Specialist Garage aims to establish a brand name in the Ford Owner's community that is easily recognisable and memorable.
::: Our 7 SUCCESS PHILOSOPHIES :::
1) FAST - promoting 60 minutes quick lubrication service for speedier vehicle turnaround.
2) CLEAN - implementing the Japanese 5S concept in all areas, and being s***k and clean when handling customers' vehicles.
3) PUBLIC - display and standardise the price list for service packages, to void cost uncertainties and to instil confidence and trustworthiness in the customers. This is central to its service quality, as trust and honesty are not readily associated with the auto repair industry.
4) PROFESSIONAL - all technicians are trained and certified by the relevant automotive insitutes or colleges.
5) QUALITY CONSCIOUS AND COST EFFICIENT - avoid the use of imitation or counterfeit parts. Buying in bulks enable us to offer to customers cheaper Genuine Parts and AMP (After Market Parts).
6) REWARDING - every customer will be rewarded with a small meaningful gift.
7) SUPERIOR IN CUSTOMER SERVICE - implementing the FSG's 7-Tasks System.