10/08/2026
Sarawak Energy's Official Payment Channels
Paying your electricity bills? Use Sarawak Energy's official payment channels for fast, secure and hassle-free transactions.
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Online Payment Services: Transactions through authorised platforms including SEB cares, SPAY Global, online banking and more;
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Payment Kiosks: Self-service machines located at Sarawak Energy's customer service counters and selected shopping malls such as Emart Batu Kawah, Emart Tabuan Tranquility, Farley Kuching, Mydin Semariang, Mydin Petra Jaya, Metrocity Square and Farley Sibu;
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Autopay: Hassle-free automatic monthly deductions from your selected payment card every month;
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Retail outlets: Pos Malaysia, 7-Eleven & H&L Supermarkets at participating branches;
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City Council Counters: Including MBKS and other authorised municipal offices.
Sarawak Energy strongly advises against using third-party agents to make payments on your behalf.
In addition, the public is warned to stay alert for scams offering electricity bill discounts via phone, messaging apps, or social media. Do not respond or share personal information. Report suspicious activity immediately.
See the full list of official channels here:
https://www.sarawakenergy.com/customers/pay-your-bills
For help or enquiries, contact us via:
Customer Care Centre at 1300-88-3111 or email [email protected], use SEB cares mobile app/web portal or chat with our virtual agent CARINA.