16/09/2026
Service Manager (Automobile) - 1 Person- Male
Job Summary
The Service Manager (EV) is responsible for overseeing the service operations of electric vehicles, ensuring top-notch customer satisfaction, efficient workshop management, and adherence to quality standards. This role requires a deep understanding of EV technology, leadership skills, and the ability to streamline service processes while maintaining profitability.
Job Requirements:
• Any Graduated.
• Minimum 8 years of experience in automobile service.
• Strong communication and interpersonal skills.
• Good technical knowledge of vehicles and repair processes.
• Computer literacy (MS Office, service management systems).
Job Description -
• Plan, coordinate, and monitor day-to-day service activities for EVs, ensuring smooth operations.
• Implement and maintain effective workflows, ensuring timely service and repairs.
• Oversee diagnosis and troubleshooting of complex EV issues, ensuring effective solutions.
• Ensure all services meet company and industry standards for quality and safety.
• Lead, train, and mentor the service team, including technicians and support staff.
• Set performance targets, monitor progress, and provide feedback to ensure a high-performing team.
• Promote continuous learning and skill development to keep the team updated on EV advancements.
• Build strong relationships with customers, ensuring satisfaction and retention.
• Handle escalations and resolve customer complaints promptly and effectively.
• Educate customers on EV maintenance and best practices for long-term vehicle performance.
• Manage inventory levels for parts and equipment, ensuring timely availability.
• Liaise with suppliers and vendors to procure EV components and negotiate favorable terms.
• Ensure tools and diagnostic equipment are calibrated and maintained properly.
• Develop service budgets and monitor financial performance, ensuring cost efficiency and profitability.
• Analyze service trends and generate reports to inform decision-making.
• Propose and implement strategies to grow service revenue and optimize operational costs.
• Ensure the workshop complies with all safety regulations and environmental standards.
• Maintain accurate service records and documentation as per company policies and legal requirements.
If you are looking for a position that will provide you with career development and a great work environment, apply today!
Email - [email protected]
Viber Phone : ☎ 09798236943