24/07/2026
If you’re scrolling through our page, odds are you’re looking for a way to contact us before placing your order.
While we try to respond through every channel just as fast, some ways work better for us than others:
1. WhatsApp, Contact Form (on our website), or Email 📧 - These are the absolute best for us, as we monitor them multiple times a day. You can expect a response within 24 hours, usually much faster during working hours.
2. Phone calls ☎️ - Fastest response time, great for quick, simple questions. However, for more advanced fitment questions (especially where a VIN needs to be checked), it’s not very efficient - dictating a full chassis number over a call gets frustrating fast. Also, calling from abroad will most likely incur charges from your carrier, so keep that in mind.
3. Instagram DMs - We do our best to monitor these, but messages sometimes land in “spam requests” and get missed, or we simply don’t catch the notification in time. If you don’t hear back within 24 hours, this was most likely the case and we’d recommend trying another method.
4. Facebook messages - The worst option for us, as we monitor these the least, and they share the same issues as Instagram DMs. We’ve recently had cases where customer messages went unnoticed for a whole week, which is exactly why we felt like this post needed to happen. 🙏
