13/12/2025
🚨 Spinny – Repeating the Same Mistake Again 🚨
I never thought I’d have to write this again, but here we are.
Earlier, I had posted about a different vehicle with a different issue, where Spinny initially ignored the problem. Only after I made a public Facebook post, Spinny responded, took the matter seriously, and finally resolved it.
Unfortunately, the same situation is repeating again now with another vehicle.
👉 The vehicle delivered is not as per inspection report.
👉 The same mechanical issue (clutch/gearbox related) has occurred multiple times despite repeated visits.
👉 I have visited the hub 8–9 times for the same issue, wasting time, money, and effort.
👉 Instead of resolving it as per their own policy, I’m being asked to take delivery or face backout charges.
As per Spinny’s own policy:
• Any mismatch beyond the inspection report requires an IM approval or backout without deduction (if above ₹5,000).
• There is no policy clause that allows Spinny to keep repairing the vehicle repeatedly and force delivery.
I have videos, messages, visit records, and written approvals as proof. This is no longer an isolated incident—it shows a clear pattern of how issues are handled until customers are pushed to their limits.
I am sharing this publicly so:
👉 Spinny takes this issue seriously again, like last time
👉 Other buyers and channel partners stay aware
Spinny, I am still open to a fair, policy-based resolution. But please understand—customers cannot be harassed endlessly and then told to “adjust”.
Looking forward to a clear and final resolution. Spinny
