06/06/2025
Dear ADI,
The following is a message from Brendan Walsh, Chief Operations Officer, Customer Operations:
As part of our commitment to keeping you informed, we want to provide a brief update on progress under the Driving Test Action Plan.
Thanks to the continued efforts across our testing and support teams, we are seeing early and encouraging signs of improvement in driving test waiting times.
For the week ending 25 May, we had projected an average national waiting time of 25 weeks. The actual figure was 21.4 weeks. By 31 May, the projected figure was 22 weeks, but we reached 20.6 weeks.
This progress is ahead of schedule and reflects the hard work and collaboration underway across the service. We are cautiously optimistic and remain focused on sustaining this momentum.
We recognise the crucial role ADIs play in supporting learners through the testing journey and thank you for your continued professionalism and partnership.
Warm regards,
Brendan Walsh
Chief Operations Officer
Road Safety Authority, Moy Valley Business Park,
Primrose Hill, Dublin Road, Ballina, Co. Mayo, F26 V6E4.
Tel. (096) 25000
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