26/03/2020
********COVID-19 UPDATED OPENING HOURS*******
In accordance with the latest critical business and worker measures release by SoG today Island Automotive is once again open for business. *Conditions apply.
*SoG Q&A on limitations of repair.
Q: Can I get my car/boat/bicycle repaired?
A: Yes if absolutely necessary, particularly if you are an essential worker, but
routine repairs should be postponed unless without them, you cannot go
shopping/attend medical appointments etc.
Anyone requiring repairs is advised to contact us by phone in advance and to NOT turn up at the garage unannounced unless it is absolutely unavoidable.
We are currently enforcing a locked door policy to ensure both ours and your social distancing requirements cannot be flaunted.
We are also using disinfectant wipes on all keys, door handles, steering wheels, handbrakes and gear selectors both before and after the vehicles have been worked on.
We are requesting that customers using the garage during these troubled times post their keys through our letter box when dropping off. We will in turn leave your keys (once sanitized) in one of our security boxes for collection (that we also sanitize after every use).
We are running the business with only 3 members of staff (all of whom are in separate rooms) over this period of uncertainty to reduce staff interaction. We apologies in advance for any delays this may cause
We take both ours and your health seriously and believe with the above precautions we will be able to continue to provide service to our customers without putting the wider community at risk.
If you have any concerns regarding our procedures please do not hesitate to phone, we will be happy to discuss any additional requirements or concerns.
Kind regards
Chris Sarre
Managing Director