NAWASA Grenada

NAWASA Grenada A premier water utility, focused on providing excellent service to all customers. Water and Sewerage Rates and Charges Regulations, 2010
b. Human Resources
a. c.

The National Water and Sewerage Authority (NAWASA) is the lead agency in water supply and sewerage collection, treatment and disposal operating currently under the Ministry of Works, Public Utilities, Physical Planning and Environment. Established in 1990 under an Act of Parliament (No.25.1990), NAWASA holds responsibility for the management of water and sewerage services in the three main islands of the state Grenada. Its predecessor organization the Central Water Commission had operated under the provisions of the Water Supply Act 1969( Act No 23 of 1969). THe other principal legislative instruments governing the Authority's operations are:

a. National Water and Sewerage Authority Regulations, 1993
c. National Water and Sewerage Authority Water Services Regulations, 1993

It has been estimated that 97% of the population had access to improved water supply in 2009. Sewerage services are provided to about 1700 customers in Central and Southern Grenada. NAWASA is a Statutory Authority but is expected to gradually take the form of a corporate entity where the Board of nine (9) Directors will provide clear direction and leadership on matters relating to economic efficiency and social effectivenedss objectives. The Authority is divided into organizational departments/units as follows:

1. Appointment and placement of staff
b. Employment compensation and benefits
c. Training and Staff development
d. Industrial relations and labor law

2. Finance
a. Accounting-accounts receivables, accounts payables, purchasing and stores inventory
b. Customer services which deals with receipt, management and solution of customer problems. Commercial Unit- deal with billing including meter readings, asset protection and financial management/customer from customers' accounts

3. Engineering Department

Planning and Development
a. Planning, design and construction of all capital works
b. Land Surveying/mapping/Geographical Intermission Systems (GIS) of the Authority's infrastructure
c. Water Resources-data collection and monitoring of selected raw water source

Production and Quality
a. The production of water from all sources of supply (surface and groundwater)
b. The operation and maintenance of the two municipal wastewater systems (Grand Anse and St. George town)
c. Pump/electromechanical support
d. Quality control/laboratory
e. Ground Maintenanc Staff

Transmission and Distribution
a. Operation and Maintenance of the transmission and distribution network
b. water truck delivery
c. Leak detection
d. Task Force (after hours response)
e. Masonry activity
f. Meter Installation, testing and repair

Garage Unit
a. Maintenance of vehicle and equipment fleet
b. Welding

4. Information System
a. Management of information within NAWASA to improve performance and operational efficiency
b. Database management to increase the commercial performance and organization efficiency

5. Communication
a. Identification of Public Relation & Communication opportunities and challenges and recommendation of action. b. Management and implementation of approved approaches and policies- internally and externally

NAWASA has a staff compliment of 230 employees which consist of both permanent and contracted workers.

πŸ“’ ππŽπ“πˆπ‚π„ πŽπ… 𝐀𝐃𝐉𝐔𝐒𝐓𝐄𝐃 πŽπ…π…πˆπ‚π„ π‡πŽπ”π‘π’NAWASA advises customers that, due to operational constraints, changes will apply to it...
21/09/2026

πŸ“’ ππŽπ“πˆπ‚π„ πŽπ… 𝐀𝐃𝐉𝐔𝐒𝐓𝐄𝐃 πŽπ…π…πˆπ‚π„ π‡πŽπ”π‘π’

NAWASA advises customers that, due to operational constraints, changes will apply to its office operations today, Monday, September 21, 2026.

The Grenville and Gouyave Sub-Offices will be closed for the entire day, while Cashier and Customer Service operations at the Lucas Street Head Office and Carenage Sub-Office will close at 1:30 p.m.

Customers should also anticipate possible delays at the locations that remain operational.

Please review the attached notice for alternative payment options and additional information. A further update will be provided as soon as information becomes available.

NAWASA apologizes for the inconvenience and thanks customers for their patience, understanding and cooperation.

🚨 WATER SUPPLY INTERRUPTION – TOWN OF ST. GEORGENAWASA advises consumers on all streets within the Town of St. George th...
20/09/2026

🚨 WATER SUPPLY INTERRUPTION – TOWN OF ST. GEORGE

NAWASA advises consumers on all streets within the Town of St. George that their water supply will be interrupted from 9:00 a.m. today, Sunday, September 20, 2026, due to a broken water main.

The supply is expected to be restored by 4:00 p.m. today.

NAWASA apologizes for the inconvenience and thanks affected consumers for their patience and understanding.

Motorists and residents of Carriacou are advised that a section of the roadway at Beausejour will be closed to vehicular...
18/09/2026

Motorists and residents of Carriacou are advised that a section of the roadway at Beausejour will be closed to vehicular traffic on Saturday, September 19 and Sunday, September 20, 2026, to facilitate pipelaying works.

The closure will be in effect from 8:00 a.m. to 12:00 noon on both days.

Motorists are encouraged to use alternative routes where possible and to exercise caution when travelling in the area.

NAWASA apologizes for any inconvenience caused and thanks residents and motorists for their patience and cooperation as we work to improve the water supply infrastructure in Carriacou.

Please be reminded that all our offices will close at 1:00 PM today.
18/09/2026

Please be reminded that all our offices will close at 1:00 PM today.

NOTICE OF OFFICE CLOSURE - FRIDAY, SEPTEMBER 18, 2026

NAWASA advises customers that its Lucas Street Headquarters and Carenage, Grenville and Gouyave sub-offices will close from 1:00 p.m. on Friday, September 18, 2026, to facilitate a staff engagement activity.

Customers are encouraged to plan their visits accordingly and complete any urgent business before the early closure.

All offices will reopen for normal business operations at 8:00 a.m. on Monday, September 21, 2026.

NAWASA apologizes for any inconvenience and thanks customers for their understanding and cooperation.

Today, September 18, NAWASA joins in the observance of World Water Monitoring Day, highlighting the important work carri...
18/09/2026

Today, September 18, NAWASA joins in the observance of World Water Monitoring Day, highlighting the important work carried out every day to help safeguard the quality of the water we supply.

Behind every glass of water is a continuous process of monitoring, testing, treatment and quality control. Our laboratory and water quality teams routinely assess water throughout our systems to ensure it meets established standards before reaching our customers.

Water monitoring is not just something we do on this day. It is an essential part of our responsibility every day.

NAWASA remains committed to providing safe, clean and reliable water to the communities we serve.

The National Water and Sewerage Authority (NAWASA) advises customers in Richmond Hill, White Gun and surrounding communi...
18/09/2026

The National Water and Sewerage Authority (NAWASA) advises customers in Richmond Hill, White Gun and surrounding communities that their water supply has been interrupted due to a broken water main in Richmond Hill.

Repairs will commence tomorrow, Friday, September 18, 2026, with restoration of the water supply anticipated by 2:00 p.m.

NAWASA apologizes for the inconvenience and thanks affected customers for their patience and understanding.

NOTICE OF OFFICE CLOSURE - FRIDAY, SEPTEMBER 18, 2026NAWASA advises customers that its Lucas Street Headquarters and Car...
17/09/2026

NOTICE OF OFFICE CLOSURE - FRIDAY, SEPTEMBER 18, 2026

NAWASA advises customers that its Lucas Street Headquarters and Carenage, Grenville and Gouyave sub-offices will close from 1:00 p.m. on Friday, September 18, 2026, to facilitate a staff engagement activity.

Customers are encouraged to plan their visits accordingly and complete any urgent business before the early closure.

All offices will reopen for normal business operations at 8:00 a.m. on Monday, September 21, 2026.

NAWASA apologizes for any inconvenience and thanks customers for their understanding and cooperation.

The National Water and Sewerage Authority, NAWASA, advises customers within the Corinth Housing Scheme that the current ...
17/09/2026

The National Water and Sewerage Authority, NAWASA, advises customers within the Corinth Housing Scheme that the current interruption in their water supply is due to a broken water main.

NAWASA’s team is onsite and actively carrying out repairs, with the network expected to be reopened by 2:00 p.m. today, Thursday, September 17, 2026, barring any unforeseen circumstances.

Customers are advised that following the reopening of the network, water supply may take up to two additional hours to fully normalize, particularly in elevated areas and at the extremities of the distribution system.

Customers may also experience temporary discolouration or increased turbidity as the network repressurizes.

Affected customers are encouraged to utilise their stored water supply until service is fully restored.

NAWASA apologizes for the inconvenience caused and thanks customers for their patience and understanding as our team works to restore the water supply as quickly as possible.

UPDATE ON WATER SUPPLY RESTORATIONDue to the extent of the works required in the Cherry Hill area, including the constru...
16/09/2026

UPDATE ON WATER SUPPLY RESTORATION

Due to the extent of the works required in the Cherry Hill area, including the construction of concrete supports, we were unable to restore the water supply by 5:00 a.m. as previously announced.

As a result, restoration has been delayed for customers from Concord through the entire Town of St. George and along River Road.

At this time, we are unable to provide a revised restoration timeline. A further update will be issued later today as work progresses.

We sincerely apologize for the continued inconvenience and thank affected customers for their patience and understanding.

Our team is currently addressing a damaged water main in Cherry Hill.As a result, the Concord Water System has been temp...
16/09/2026

Our team is currently addressing a damaged water main in Cherry Hill.

As a result, the Concord Water System has been temporarily shut down, affecting consumers from Concord through the Town of St. George and extending to River Road.
Restoration of the water supply is anticipated by 5:00 a.m. on Wednesday, September 16, 2026.

NAWASA apologizes for the inconvenience and thank affected consumers for their patience and understanding as our team works to restore the system.

Address

Lucas Street
Saint George's
N/A

Opening Hours

Monday 08:00 - 15:00
Tuesday 08:00 - 15:00
Wednesday 08:00 - 15:00
Thursday 08:00 - 03:00
Friday 08:00 - 15:00

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