04/06/2026
We’re reminding learner drivers about unofficial apps and scams
As you know, since 12 May 2026, only learner drivers have been allowed to book, change, swap or cancel a car driving test.
The new terms and conditions for the booking service mean that learner drivers are not allowed to:
use unofficial apps, websites or services that scan the driving test booking service looking for appointments
give someone else their details so they can book a car driving test for them
We’re reminding learner drivers
We’re emailing learner drivers to remind them to stop using any apps or tools that search for driving tests for them. They must only use GOV.UK to manage their booking.
We’re reminding them that if they use an app or tool that searches for driving tests, we will:
suspend their ability to manage their test online – they will then only be able to make changes or book a new test by phone
cancel their booking
Our top priority is making the system fairer for all learners.
We are continuously monitoring activity and where misuse is clearly identified – including cases where a learner has not legitimately booked their test or where our terms and conditions are breached – we will take appropriate action, up to and including cancellation of the test.
We’re also reminding learners about the dangers of trying to book or get an earlier test through anyone on social media.
Help us get the message to your pupils
Please remind your pupils of 3 simple things:
do not use unofficial apps or websites to find or book a test slot
do not book a test through anyone on social media
only ever use GOV.UK – it is free and secure
We’ve published guidance for your pupils about this.
Find out more about the risks of unofficial driving test booking services and social media scams.
Thank you for your continued support in helping to make the system fairer for every learner.
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This email was sent to [email protected] using GovDelivery Communications Cloud on behalf of: Driver and Vehicle Standards Agency · Berkeley House, Croydon Street · Bristol, BS5 0DA · 0300 123 9000 GovDelivery logo
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