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TWRtuning # TWRTUNING LTD – Privacy Policy & Legal Information

**Last Updated: 18 October 2026**

# # 1. Website: www.ico.org.uk

# # 9. All Rights Reserved.

*ENGINE & GEARBOX REMAPPING*
*TUNING FILE SERVICE*
*DIAGNOSTIC SPECIALISTS*
*DPF CLEANING
*UK-WIDE PARTNER NETWORK*
*HQ — WARRINGTON*
Trusted by garages, workshops & Tuning Partners across the UK About Us

TWRTUNING LTD is a UK-registered automotive tuning and diagnostics business based in Warrington, Cheshire. We specialise in professional vehicle ECU tuning, advanced diagnostics, vehicle software programming and related automotive services. We are committed to protecting the personal information of our customers, business partners and website visitors in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

**Company Information**

- Company Name: TWRTUNING LTD
- Company Registration Number: 12749373
- Registered in: England and Wales
- Business Location: Warrington, Cheshire, United Kingdom
- Website: www.twrtuning.co.uk
- Email: [email protected]

TWRTUNING LTD is the data controller for personal information collected and processed in connection with our business activities.

# # 2. Information We Collect

When customers contact us, request quotations, arrange appointments or use our services, we may collect the following information:

- Names and contact information
- Telephone numbers and email addresses
- Vehicle registration numbers and identification details
- Vehicle diagnostic data and service history
- Booking details and customer enquiries
- Payment and transaction records
- Communications through our website, email and social media platforms
- Information necessary to provide our automotive services

Information may be provided directly by customers or through authorised garages, workshops and Tuning Partners acting on their behalf.

# # 3. How We Use Personal Information

We process personal information for legitimate business purposes, including:

- Responding to customer enquiries and quotation requests
- Arranging vehicle bookings and appointments
- Providing vehicle diagnostics, tuning and related services
- Maintaining customer service and transaction records
- Providing ongoing technical support
- Meeting accounting, tax and legal obligations
- Communicating with customers about requested services
- Improving our customer service and business operations

We process information using appropriate lawful bases under UK data protection legislation, including:

**Contractual Necessity:** To provide services requested by customers or take steps before entering into an agreement.

**Legal Obligations:** To comply with applicable accounting, tax and regulatory requirements.

**Legitimate Interests:** To manage our business, maintain accurate records, respond to enquiries and provide effective customer support, where these interests are not overridden by individuals' rights.

**Consent:** Where consent is legally required, including certain forms of marketing communication.

# # 4. Sharing Personal Information

TWRTUNING LTD does not sell customers' personal information. Where necessary, relevant information may be shared with trusted third parties, including:

- Vehicle diagnostic and software support providers
- Technical service providers
- Payment processing companies
- Accounting and business administration providers
- IT and website service providers
- Regulatory or legal authorities where required by law

Information will only be shared where reasonably necessary to provide our services, fulfil contractual obligations or comply with legal requirements.

# # 5. Facebook & Social Media Privacy

When interacting with our business through Facebook, Instagram or other social media platforms, certain information may be visible to us. This may include:

- Public profile names and information
- Comments and reactions
- Private messages and enquiries
- Information voluntarily supplied through social media communications

We may use this information to respond to enquiries, provide customer support and manage our business communications. Social media platforms independently process information according to their own privacy policies and terms of service. Users should review the relevant platform's privacy policies for further information.

# # 6. Data Security & Storage

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure. Personal information is retained only for as long as reasonably necessary to provide our services, maintain appropriate business records and comply with applicable legal obligations. Retention periods depend on the nature of the information, the services provided and relevant accounting, tax or legal requirements. Information that is no longer required will be securely deleted or disposed of. Where personal information is transferred outside the United Kingdom, appropriate safeguards will be used where required by law.

# # 7. Marketing Communications

We may occasionally promote our services, special offers or business updates through our website and social media channels. Direct electronic marketing communications will only be sent where permitted under applicable UK data protection and electronic marketing regulations. Customers may request to stop receiving marketing communications at any time.

# # 8. Your Data Protection Rights

Under UK data protection legislation, individuals may have the following rights, subject to applicable legal conditions:

- The right to access personal information held about them
- The right to request correction of inaccurate information
- The right to request deletion of information in certain circumstances
- The right to restrict certain processing activities
- The right to object to certain uses of personal information
- The right to data portability where applicable
- The right to withdraw consent where processing relies on consent

**You also have the right to object to processing based on legitimate interests, and to object to the use of your personal information for direct marketing.**

Requests relating to personal information can be submitted by email to:

[email protected]

Individuals also have the right to raise concerns with the Information Commissioner's Office (ICO). Vehicle Services & Legal Compliance

All vehicle tuning, diagnostics, software programming and related services are subject to vehicle suitability, technical limitations and applicable UK legislation. Any modifications must comply with relevant road-use, safety, emissions and insurance requirements. TWRTUNING LTD reserves the right to refuse services where work is considered unsafe, technically unsuitable or contrary to applicable legal requirements. Nothing in this policy excludes or restricts any statutory consumer rights.

# # 10. Third-Party Websites

Our website and social media pages may contain links to external websites or services. TWRTUNING LTD is not responsible for the content or independent privacy practices of third-party websites. Visitors are encouraged to review the privacy policies of any external services they access.

# # 11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, business operations or legal obligations. Any changes will be reflected in the latest version of this notice.

# # 12. Contact Us

For any questions concerning this privacy policy, personal information or legal matters relating to our services, please contact:

**TWRTUNING LTD**

Company Number: 12749373

Warrington, Cheshire, United Kingdom

Email: [email protected]

Website: www.twrtuning.co.uk

© 2026 TWRTUNING LTD.

19/10/2026

🚗💨 THE BEST UPGRADE YOU CAN MAKE TO YOUR CAR FOR LESS THAN £200?

We reckon a professional Stage 1 remap is right up there! 🔥

For just £199, you could completely transform the way your vehicle drives — without changing a single mechanical component!

🔵 More Power – Unlock additional horsepower from your engine.

🔵 More Torque – Stronger acceleration and improved pulling power.

🔵 Better Throttle Response – A sharper, more responsive driving experience.

🔵 Improved Driveability – Smoother, more effortless overtaking and everyday driving.

🔵 Potential Fuel Savings – A Stage 1 remap can also improve fuel economy when driven sensibly.

✅ Professionally developed ECU calibrations

✅ Genuine, market-leading tuning equipment

✅ Experienced tuning and diagnostics specialists

✅ Available through our nationwide network of TWR Tuning Partners

💥 STAGE 1 REMAPPING – JUST £199!

No expensive hardware upgrades. Just a professionally calibrated ECU map tailored to your vehicle.

Why spend thousands upgrading your car when you could transform the way it drives for less than £200?

📩 Message TWRtuning today with your registration number to see what gains are available for your vehicle!

Results vary by vehicle. All tuning is subject to suitability and vehicle health.

11/10/2026

We have all been there 🤣🤣🤣

Just one more quick test then I’m definitely going home ……..🤔

🔧 **Have we worked on your car or helped you recently?**If you’ve had your vehicle remapped, diagnosed, used our tuning ...
11/10/2026

🔧 **Have we worked on your car or helped you recently?**

If you’ve had your vehicle remapped, diagnosed, used our tuning file service or simply received some advice from us, we’d be grateful if you could spare a minute to leave an honest Facebook review.

A few words about your experience make a real difference to our small business and help future customers feel confident about bringing their car to us.

👇 **Leave your review here:**
https://www.facebook.com/twrtuning/reviews

Thank you to everyone who has used our services, shared our page or recommended us to a friend. Your support helps us grow, and we really appreciate it.

Chris | TWRtuning

10/10/2026

A screen full of fault codes isn’t a shopping list for new parts. 👀🔧

This Volvo XC90 came in with airflow, underboost, oxygen sensor and DPF fault codes. Before reaching for replacement parts, we smoke-tested the intake — and found a leak.

That gives us a confirmed problem to tackle first, then we can retest and investigate the remaining faults properly.

At TWR Tuning & Diagnostics, finding the fault matters just as much as improving performance.

📍 Warrington
📩 Warning lights or loss of power? Message us to book a diagnostic appointment.

09/10/2026

A dashboard full of warning lights—and one broken wire hiding under the bonnet. 🔍

This 2015 Nissan Qashqai came in with ABS-related warnings, an engine management light and a battery light, alongside charging and communication faults.

Following the faults led us to the alternator’s LIN communication wire, which had snapped clean off at the connector.

Multiple fault codes don’t automatically mean multiple failed parts. Finding the cause is what counts before spending money on replacements.

📍 TWR Tuning & Diagnostics, Warrington
Message us to book your vehicle in for diagnostics.

09/10/2026

A catalytic converter fault code… but where’s the coolant going? 🔍

This 2015 BMW 1.5 petrol arrived with coolant loss, white smoke and fault code 180001: catalytic converter efficiency too low.

You could focus on the catalyst—or suspect the head gasket—but we needed to establish how the coolant was getting into the exhaust.

Removing the oxygen sensor gave us a closer look. We found coolant around the turbo’s wastegate area, providing a crucial clue to what was happening.

The catalyst may still need attention, but replacing it alone wouldn’t resolve the coolant loss.

This is the side of TWR you don’t always see: investigating faults and working through the evidence, alongside our tuning work.

📍 TWR Tuning & Diagnostics, Warrington
Follow us for more real workshop investigations.

05/10/2026

A fault code tells you where to investigate — it doesn’t give you a shopping list! 🔧

This Nissan Qashqai came in with a stubborn P0110 intake air temperature circuit fault.

Using the wiring diagram and testing the circuit, we traced the problem to a broken red wire where the loom had rubbed through.

Replacing a sensor wouldn’t have repaired that wire. This is why proper testing matters before spending money on parts.

At TWR Tuning & Diagnostics, finding faults is just as much our passion as tuning.

📍 Warrington
📩 Message us to book vehicle diagnostics.

02/10/2026

Cuts out every 40 minutes… but leaves no fault codes. That’s helpful of it! 👀

This MINI Countryman shows why diagnosing a fault takes more than plugging in a scanner.

Following the wiring diagram led us to the fuel-pump supply and a relay tucked inside the junction box — soldered onto the circuit board, rather than a simple plug-in replacement.

In this video, we open up the unit and explain how a heat-related relay or solder-joint fault can interrupt the fuel supply and stop the engine.

Next step: tackle the repair and retest to confirm the cut-out is resolved.

At TWRtuning, we’re diagnostic specialists as well as tuners. Wiring diagrams, circuit testing and investigating the cause are all part of the job.

📍 Warrington
📩 Message us to book vehicle diagnostics.

29/09/2026

🚗 STAGE 1 TUNING – ONLY £199

Want more from your car without spending a fortune?

A professionally developed Stage 1 engine tune can improve power, torque, throttle response and overall drivability, making the car feel sharper and stronger right through the rev range.

At TWR Tuning & Diagnostics, we’re not just tuners. We’re diagnostic specialists too, so vehicle health is taken seriously before any tuning work is carried out. A good remap starts with making sure the car is in the right condition to be tuned in the first place.

For £199, there aren’t many modifications that can make such a noticeable difference to the way your vehicle drives.

✅ Professional Stage 1 tuning
✅ Improved power & torque
✅ Sharper throttle response
✅ Better overall drivability
✅ Diagnostic expertise in-house
✅ High-quality calibrations
✅ Warrington HQ
✅ UK-wide network of authorised Tuning Partners

📩 Get in touch to book your Stage 1 tune for only £199.

26/09/2026

Stage 1 engine tuning — only £199 🔧

For £199, it’s hard to think of another upgrade that can make such a noticeable difference to how your vehicle drives. A high-quality, professional Stage 1 tune can improve power, torque and drivability, with results depending on the vehicle.

We’re diagnostic specialists as well as tuners. Before we tune, we check the vehicle’s health and look into any faults that could affect the result. Then we tailor the calibration to the vehicle.

Visit TWR Tuning & Diagnostics in Warrington or ask about a Tuning Partner near you.

📩 Send us your registration and we’ll check what’s available for your vehicle and get you booked in.

Address

JL ENTERPRISE PARK
Warrington
WA36HG

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+447572014347

Website

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