14/09/2026
FREQUENTLY ASKED QUESTIONS ON PAYMENT ASSIST!
Who are paymentassist?
We specialise in offering short-term, interest-free, fee-free finance solutions to help you manage unexpected bills. We are authorised and regulated by the Financial Conduct Authority.
How does it work?
Once signed up, you will pay an initial deposit (one month’s payment) via your debit card on the day, followed by the remaining balance in equal monthly payments from your card.
What’s the catch?
There genuinely isn’t one! Our business is designed to support customers during times of unexpected financial strain by providing an interest-free and fee-free payment solution. As long as you make the agreed-upon payments on time, you will not incur any additional charges.
Do you check my personal credit file?
The only quick check we carry out is to ensure your debit card has sufficient funds for the initial deposit and that the card’s registered address matches your provided address, but no ‘footprint’ is left on your credit status. A full credit check may be necessary in some cases, particularly for higher amounts, but this would only be conducted with your permission.
Do I pay any charges?
No, none at all! Your payment plan is totally interest and fee-free and is designed to support you when you need it most.
