02/07/2026
🚨 Important Notice to Our Valued Customers 🚨
We would like to sincerely apologise to any customers who have received parking charge notices after visiting our garage.
A parking enforcement system has recently been introduced on our site by Ackworth Management, and unfortunately this has resulted in some of our genuine customers receiving parking tickets. We completely understand how frustrating and upsetting this is, and we are truly sorry for the inconvenience it has caused.
If you have received a parking charge after visiting us, please bring your ticket into the garage (or contact us with the details) and we will arrange for it to be cancelled.
We also apologise to those customers who are still waiting for existing tickets to be cancelled. We have been working hard to get these resolved, but we have experienced delays in the cancellation process with Ackworth Management. Please be assured that we are continuing to chase these cases and are doing everything we can to get them sorted as quickly as possible.
This situation has been incredibly difficult for us as well. Our priority has always been looking after our customers, and it is very upsetting to know that genuine visitors have been affected in this way.
Thank you for your patience, understanding, and continued support while we work to resolve this issue. We genuinely appreciate it and are committed to making sure no genuine customer is left out of pocket.
