02/07/2025
Questions often asked
⭐️What services do you provide?
Standard cleaning, deep cleaning, move in/out cleaning, after build cleaning, end of tenancy, sofa cleaning, laundry help.
⭐️What does a typical cleaning include?
A typical standard clean involves dusting, hoovering, mopping, cleaning of bathroom and kitchen.
Deep cleans involves getting to all those hard to get to places, wiping walls, cleaning windows inside, removing build up, aswell as everything that comes with a standard clean.
⭐️ Can I customize my cleaning plan?
Your needs and wants are very important to us, you can focus the cleaning on any part of your home.
⭐️ Are there any services you don't provide?
Currently I am not providing any exterior work.
⭐️ Do you clean while I am away or do I need to be home?
This is totally up to the client, we just want you to feel comfortable.
⭐️ Pricing & Payment:
Standard clean is £20ph first 5 clients , £25ph thereafter, deep cleans depends on size and condition, we do also offer extras which you can find on our page
All our prices are estimated sometimes we may have to charge a little more , if job is more than we expected.
We accept cash or PayPal, will be looking to getting a buisness account.
Payment is due on completion of work
We are currently offering a £5off when you refer a friend
⭐️ Do you offer a satisfaction guarantee? (What happens if I'm not happy with the cleaning?)
We take pride in our work but if something is not up to your standards we would return to rectify
⭐️ How often can you clean my home?
This is up to the client, we are here ready to help whenever you want us.
⭐️ What is your cancellation or rescheduling policy?
Please ensure you give as much notice as possible
⭐️ Will I have the same cleaner/team each time?
We aim to keep our team with their regulars, unfortunately at times this can change.
⭐️How much notice do I need to give to book a cleaning?
If we are available you can book any time you like
⭐️ How long will the cleaning take?
Depends on size, condition and what the client would like.
⭐️ Cleaning Products & Equipment:
We supply all our cleaning products and equipment which of course is part of the cost ph.
⭐️ What is your policy regarding pets?
Being a pet lover and owner ourselves we have no issues at all, we will even give your furry friend some attention.
