27/07/2026
Another 5* Review āļø
We canāt possibly post every job that comes through the workshop. Sometimes we take photos, sometimes we forget, but this one was definitely worth sharing.
Aidan had been dealing with ongoing issues with his car for a long time. He had already taken it elsewhere, where a number of parts had been replaced, but unfortunately the car still wasnāt right when he got it back.
After struggling to get anywhere with it, he decided to book in with us and make the journey.
His main complaint was a loud rattle and clunk from the offside front of the car. He described it as sounding like something was loose or a bolt was moving around, so rather than guessing or immediately throwing more parts at it, we listened to what he was telling us and started with a proper inspection.
Jordan quickly identified the main issue.
The gearbox was being held in place by just two bolts, with one of those already loose. The others were completely missing, and the loose bolt was moving around and making contact with metal, causing the noise Aidan had been hearing.
Unfortunately, that wasnāt the only problem.
The battery tray had been fitted incorrectly, various bolts and fixings were missing, and there were several other signs that the previous work had not been put back together properly.
Thankfully, it didnāt take us long to work through everything, replace what was missing and put the car back together as it should have been.
Once we were finished, we asked Aidan to get into the car, start it up and check the noise for himself.
He noticed immediately that it had gone.
Sometimes the most important part of diagnosing a car is simply listening to the customer, checking the basics and inspecting the work properly before recommending more parts.
We know we might not always be the cheapest workshop around, but our labour rate reflects the time, experience and care that goes into finding the actual problem and fixing it correctly.
A cheaper labour rate doesnāt always mean a cheaper repair, especially when you end up paying twice to have the same job put right.
Not all garages are the same. š
