22/08/2026
We made a post last week highlighting the fake car parts that are available online and why we will not fit any part supplied by the consumer.
In that post, we were very transparent about the “profit” on a genuine part, showing both what we pay for it and what we sell it for.
Apparently, adding 18% to a part makes us “robbing b@stards” because it only takes 10 seconds to order.
We took the feedback on board.
In fact, we’ve offered Glyn a job in our parts department, because anyone who can correctly identify, source and order every vehicle part we need in 10 seconds is clearly wasted on Facebook.
Of course, that 18% doesn’t just cover 10 seconds of clicking a button. It covers:
• Identifying the correct part
• Checking chassis, engine and gearbox variants
• Comparing suppliers and availability
• Waiting on hold for parts departments
• Ordering and checking deliveries
• Dealing with wrong or damaged parts
• Returns and credits
• Warranty claims
• Admin time
• And taking responsibility when it all goes wrong
We expect to receive Glyn’s CV shortly.