28/03/2026
⚠️ Garage Industry Awareness – Help Identify These Individuals⚠️
Do you recognise these two people?
If so, please privately message us or email [email protected] with any information.
The names provided to us were Arun Sharma & Sarah Sharma, however these may not be their real names.
We recently carried out extensive repairs on a Blue Audi A3 (Registration: BJ15 ZSP). A payment of £1,458 (Inc. VAT) was taken over the phone on 27/02/2026, with the card details being manually keyed in. The customer attempted the payment three times before the fourth attempt was authorised. At the time, none of the declined receipts indicated suspected fraud.
However, on 04/03/2026, our card provider notified us that the transaction had been charged back due to suspected fraud.
Since then, we have made multiple attempts to contact the customer:
• Emails sent with no response
• A recorded delivery letter sent to the home address provided (which has since been returned to us, suggesting the address may be false)
• Numerous phone calls to the contact numbers provided
We also contacted Arun Sharma from an unknown number. The call was answered, however as soon as we addressed him by the name Arun Sharma, the call was immediately disconnected.
Due to the payment being manually keyed, the card provider and bank have advised they are unable to recover the funds.
We have now submitted legal forms in order to recover the costs of the repairs.
This post is also intended to raise awareness within the garage and motor trade industry or anyone takes over the phone payments to help prevent similar situations happening to others.
If you have any information that may assist, please contact us privately or via [email protected].
