05/09/2026
Good evening,
I just wanted to share a quick update to highlight how our emergency support works. Even though we are closed over the weekend, our phone is never turned off in case of emergencies.
For instance, this evening we assisted a customer in a BMW who blew two tyres in the middle of nowhere in the Conwy Valley, with no locking wheel nut key on hand.
We headed straight to the unit, grabbed the necessary tools, and loaded a full set of BMW wheels. We were able to remove the locking bolts, fit the temporary wheels, and have the customer back on the road by 9:30 PM so they can continue using their car over the weekend.
We will inspect all of their tyres, replace what is needed, and have the customer’s original wheels fitted back on the car on Monday morning