15/08/2017
Customer came to me for a service carried out on her vehicle and a full health check which I carry out on all jobs so I start the service all is fine as I pull the front wheels off I find the the brake pads are left with 1mm on them so I contact the customer and she informs me this vehicle has only just been in at fiat for a gearbox so I priced up and replaced the front discs and pads also, adjusted the handbrake and cleaned and regressed all hub, when road testing the vehicle I found it to be crunching into gear, so I again ring and inform the customer and said you can take it back to fiat for this issue or I can have a quick look now so she asks me to look straight away due to commuting some miles to work so I look at the linkages there all ok next I remove the gear box level plug to find no oil trickling out, so I cautiously removed the drain plug on the bottom of the gearbox to find no oil coming out what so ever so I also refilled the gearbox oil up, I then checked the gearbox for oil leaks which there's was non so I then re tested the vehicle to find the crunch to have gone