06/01/2023
Late on the evening of 23rd December, the Group was notified by our external cyber security consultants of suspicious traffic on our network. Once we confirmed this internally with our own Cyber team, we made the decision to bring down our network voluntarily as a purely protective measure, which has resulted in us cutting connectivity to the internet, our dealerships and our third-party connections.
Our priority has been to protect our customers’ data, our systems and our third-party partners. While this has been achieved, this action has caused temporary disruption to our business and unfortunately our customers.
Our external security partners have now been performing an extensive review of our whole IT network and infrastructure, which is a mammoth task, and they are providing guidance to our IT team on the re-enabling of our network and systems in a safe, secure and phased manner.
Our team are available to help with any customer query on 0141 332 2626 using our temporary systems until we have been able to restore our full systems safely. We have also ensured throughout this period that there has been no disruption to our breakdown services as it is our priority to keep our drivers on the road.
We would like to thank our customers for their understanding and to apologise for any inconvenience this has caused.
