07/10/2026
Showroom Assistant / Parts Advisor
An exciting opportunity has arisen to join the team at Western Towing, an established family business specializing in towbars, trailers, caravan equipment, parts and accessories.
We are looking for a Showroom Assistant / Parts Advisor to join our Exeter branch. This is a varied, customer-facing role working closely with both our showroom and busy workshop team.
The Role
Your main responsibilities will include:
Serving customers in person, over the telephone and by email
Advising customers on parts, accessories and towing products
Processing sales and preparing orders
Checking stock and receiving deliveries
Using our stock and invoicing systems
Checking our trailer hire fleet in and out
Working closely with the workshop team
Keeping the showroom and stock areas clean and tidy
Providing excellent customer service at all times
About You
We are looking for someone who is:
Friendly, approachable and confident with customers
A good communicator with a professional telephone manner
Computer literate and organised
Reliable, proactive and able to use their own initiative
A good team player with a positive attitude
Keen to learn and develop their knowledge
Interested in cars, trailers, caravans or vehicle parts
Previous experience in automotive parts, retail, towing or trailers would be an advantage but is not essential. Full training will be provided to the right person.
Experience with Sage Accounts would also be useful.
What We Offer
Company pension
Employee discount
Free on-site parking
Full-time, permanent position
Training and development
Friendly working environment
Working Hours
Monday–Friday: 8:55am–5:30pm
Saturday: 8:55am–12:30pm, approximately every other Saturday
Closed on Bank Holidays and from Christmas Eve through to New Year.
Location: Western Towing, Exeter, Devon
Work location: In person
If you're friendly, reliable, enjoy helping customers and are keen to learn about trailers, towbars and vehicle parts, we'd love to hear from you.
Job Type: Full-time, Permanent
Salary: From £27,795 per year
Please email you CV and covering letter to [email protected]