11/10/2021
Evolve ARC are currently seeking applicants for the Customer Services Administrator role to join the bodyshop team in the newly built, state of the art Coventry branch.
The role will include face to face interaction with customers arriving on site. Taking relevant details and creating working notifications on the body shop operating system. Planning and monitoring the drivers diary and overseeing the performance of the drivers on a day to day basis. Ensuring performance targets and service level agreement are met. Answering and dealing with incoming calls in a professional and friendly manner.
Evolve ARC offer the opportunity to become part of a rapidly expanding company, introducing the next generation of accident repairers. We encourage a friendly and supportive working environment and aim to promote from within wherever possible. We take pride in providing a superior level of customer service and the applicant that successfully secures this role will play a fundamental part in the continued success of this aspect of the company.
The successful applicant will boast;
• strong communication skills
• ability to work in a calm and efficient manner in what can at times be a pressurised environment
• exceptional organisational skills
• ability to compose well worded and formal written or verbal correspondence
• self motivated and disciplined in self management
• tech savvy, a basic understanding of Autoflow or a similar bodyshop management system (two years experience preferred although the desire to learn and understand will be considered)
Job Types: Full-time, Permanent
Salary: £21,600.00-£28,800.00 per year
