03/05/2025
ABSOLUTELY SHOCKING THIS.....
One of my lovely customers had messaged me asking if we could fit her in to do her rear brakes. Being as busy as we are, I'd missed the message and she said she didn't want to call and "bother" us as she knew we were busy. We are always super busy which is why I don't have time to sit and message back and forth on WhatsApp, Facebook, texts and emails etc as there's literally hundreds of messages a week and it's just not possible to keep up with it whilst working and running the business.
If you need us then PLEASE JUST GIVE US A QUICK CALL on 07889344011 ***BETWEEN 9AM AND 6PM MONDAY TO FRIDAY*** and we can get you booked in within minutes and have an understanding of your requirements.
Messaging back and forward is both ridiculously time consuming and mentally draining especially when being bombarded out of hours after I've clocked off and trying to spend time with my family and friends. Our opening hours again are 9am to 6pm Monday to Friday and I won't be answering calls to do with the garage outside of these hours.
Had this customer gave us a quick call instead, she would not have been absolutely ripped off by these con artists! Safe to say she wont hesitate to call in future.
This work would have come in at pretty much half the price if it actually needed it and after checking her brakes, they haven't even stripped and cleaned the parts before fitting new discs and pads. Absolutely disgusting from Kwik Fit to charge this sort of money for basic maintenance! The car was in to us not long ago for a service and there was absolutely nothing wrong with her rear discs but because her pad warning light came on the dash and she panicked, they've told her it needs the lot and completely ripped her off. People are struggling to get by as it is without these huge companies doing this to people and for anyone who works for these crooks..... shame on you!